Chadwick Practice

The clinical staff tend to focus heavily on their computer screens rather than making eye contact with patients. It might feel like you could get similar information from an online search...

Unable to obtain a telephone appointment despite multiple attempts to book one. Repeatedly advised to call back at different times. Considering switching to a different practice as a result.

Registered with this practice several months ago. I find the service to be excellent. The clinical staff and reception team are considerate, friendly and very supportive, as well as being easy to..

Attempted to call at the designated morning time to book an appointment on the same day, but was unable to reach the practice as the phone line was not responding.

I have been a patient at this practice for many years and consider them to be excellent. The team demonstrates genuine commitment to supporting all of their patients. There can be occasional waiting..

A capable practice with pleasant and knowledgeable staff, though accessing appointments has become increasingly challenging. The telephone booking system involves lengthy waiting times in queues,..

I transferred to this practice after many years at another location. The staff have been very helpful and responsive to my inquiries. Although I haven't yet needed to see a clinician, I have..

Extremely poor telephone accessibility. I attempted numerous times over several minutes to reach the practice to cancel an appointment, only to encounter continuous busy signals. After finally..

My family and I registered with this practice around two months ago. The experience has been remarkably different from our previous healthcare provider. I was impressed by how promptly calls are..

Unsatisfactory experience. It required numerous phone attempts starting at 7.59 until 8.15 before successfully connecting. Once through, I requested to see a doctor. Instead, I was offered an..

I recently accompanied my partner to the surgery for an appointment and the experience was disappointing.

I waited in a queue for an extended period only to be informed that no appointments were available that day, which I found frustrating.

I have consistently had no difficulty obtaining appointments with clinical staff members. The reception team has always been pleasant and welcoming. I have been a patient at this practice for..

I would like to praise this practice for the excellent organisation of the vaccination clinic today. All patients were attended to promptly and the entire team demonstrated helpfulness throughout...

I rang the surgery this morning because I had run out of one of my regular medications and needed to arrange a refill. I was told that a review would be required before I could obtain more. I..

The telephone lines during the early morning hours appear to be consistently busy, with calls either not connecting properly or resulting in engaged tones. When contact is eventually made,..

I had a very difficult experience at this practice and felt it was necessary to change surgeries. I did not feel supported during my appointments and found the interaction unhelpful. The other staff..

I've been unable to secure appointments despite making numerous attempts to contact the practice from early morning, and after waiting in line was informed that no slots were available and directed..

Unable to reach the practice by telephone, and when contact is made, the conversation feels confrontational. There was a significant wait at reception during a busy Monday morning, with what..

The practice provided excellent care before the pandemic and there were no complaints at that time. Since then, accessing appointments has become significantly more difficult. Appointments now..