GK

Gail K. 2 years ago • From Google

Rating

Bad

Registration delays left me caught between surgeries

Extremely disappointed with the administrative team. After relocating and joining a new practice, I was informed that my registration would take four weeks to complete, during which I needed to continue obtaining prescriptions from my previous surgery. My previous surgery stated that my new practice would need to issue repeat prescriptions, yet they still expected me to attend an appointment for a routine treatment on a specified date. I continue to experience sleep difficulties, and my previous surgery appeared indifferent to my concerns. The situation lacks practical thinking, as I was asked to keep an appointment for treatment while being unable to receive prescriptions for four weeks until my records transferred to the new practice system.

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