NA

Nig A. 2 years ago • From Google

Rating

Bad

Registration form didn't mention existing patient restrictions

Biased Practice. I completed the registration form on the website, which was quite lengthy, to register with the practice as I fall within the catchment area. However, the website does not clearly state any restrictions regarding patients already registered elsewhere in the local area, yet my registration application was declined. I would suggest updating the website information before patients complete the form to clarify which patient types the practice accepts and which it does not. This would prevent people from sharing sensitive information and spending time on an application that may not be successful. The practice describes itself as a small surgery with limited capacity, yet it continues to accept new patient applications while being selective about who it registers. This approach seems inconsistent with actively taking on new patients.

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