Neetside Surgery
Anthony F. 2 years ago • From Google
Bad
Registration forms handed in but practice was full
We were provided with registration forms upon arriving in the area as new residents and were assured that submitting them at a later date would be acceptable, with no issues anticipated. After my partner and I filled out the forms and attempted to submit them, we were informed that the practice was not accepting new registrations. It seems this information could have been communicated when we initially received the forms, allowing us to have submitted them sooner if we had been made aware of the capacity constraints at that time.
This is an excellent medical practice in the local area. I feel they have made a significant positive impact on my health. I am able to access appointments when required. The ongoing support and..
Neetside Surgery
BARRIE G.
I cannot fault how friendly and polite the staff are; I am always treated with respect even when I am difficult. The clinicians I have seen have put me at ease and I always leave feeling reassured...
Neetside Surgery
S C.
The healthcare professionals I've encountered at this practice have consistently provided excellent care. Those working within the NHS face ongoing pressure to deliver more services at greater speed..
Neetside Surgery
Rose R.
The staff members were not particularly courteous or accommodating during my visit.
Neetside Surgery
Mills
Terrible surgery virtually no parking, you have request online a doctors appt which IF approved you could wait three or four weeks for! Prescriptions have to be in writing and the reception staff..
Neetside Surgery
Tamsin T.
Outstanding experience. The digital platform is excellent and makes it straightforward to manage follow-up care, arrange consultations, and request medication refills. The team demonstrated..
Neetside Surgery
Ray C.
Attended the surgery while visiting the area due to experiencing acute discomfort. After contacting them, I was invited in for an appointment where a urinary issue was identified. The staff were..
Neetside Surgery
Gregory S.
This practice was once regarded as exemplary, with all staff members demonstrating helpfulness and care. There appears to have been a significant shift in standards. The reception team, nursing..
Neetside Surgery
John S.
My neighbour had an appointment arranged by paramedics following her discharge from hospital the previous day, and we needed to collect her as she was very distressed. While the receptionist was..
Neetside Surgery
lindy M.
The medical staff at this practice are wonderful.
Neetside Surgery
Naga's D.
Haven't experienced problems with this practice for over six years or so. Until recently. I hadn't attended for a general checkup since before COVID started, for understandable reasons. I called on..
Neetside Surgery
Abbey W.
This has been the poorest medical practice I have experienced. The front desk team come across as dismissive and unhelpful, and often seem reluctant to engage with patients at all. On one occasion,..
Neetside Surgery
sally l.
The reception team and staff members were extremely helpful. I feel fortunate to be a patient at this practice.
Neetside Surgery
Steph J.
Outstanding care throughout the entire practice. The front desk team have consistently demonstrated friendliness and genuine support. The healthcare professionals, including those involved in blood..
Neetside Surgery
2 S.
Relocated to this area from Oxfordshire where my previous medical practice left much to be desired. I'm now registered at this surgery and the experience has been completely transformed. The..
Neetside Surgery
Random M.
The telephone appointment system is frustrating. The process requires repeated calls to secure an available slot on the same day rather than allowing straightforward booking. This approach feels..
Neetside Surgery
Anthony F.
We were provided with registration forms upon arriving in the area as new residents and were assured that submitting them at a later date would be acceptable, with no issues anticipated. After my..
Neetside Surgery
Chris C.
I have been a registered patient for a couple of years and recently needed to attend for the first time. I was able to secure an appointment within several days of requesting one. During my visit, I..
Neetside Surgery
craig H.
The appointment booking system needs significant improvement. There were no pre-booked slots available, which was frustrating.
Neetside Surgery
Denise P.
We relocated to the area two years ago and have experienced outstanding service from all staff members throughout my healthcare journey. The team was able to arrange a same-day appointment, which..
Neetside Surgery
Lorna C.