The Cromwell Primary Care Centre

The healthcare professional I saw was very thorough, patient and understanding in their approach to my care.

Excellent standard of care provided

The team here are pleasant and welcoming, though there is quite a lengthy wait to be seen. There are dental services available at this location, though accessing them requires a referral process.

The team members were approachable and I experienced no issues with the clinical staff.

We are very satisfied with our decision to choose this practice. Throughout our visits, from the front desk staff through to the clinical team and all other members of the practice, we have..

The team here was welcoming and the appointment was handled promptly. 👍

I attended an appointment with my spouse at the practice. The nursing staff member demonstrated considerable patience throughout the visit, particularly given my spouse's longstanding anxiety around..

I attended an appointment last week and had a wonderful experience. The clinician was lovely and provided excellent care, with my issue resolved very quickly. I was really impressed with how..

Extremely disappointing experience with poor coordination between different staff members and inconsistent practices across the centre. There was a tendency to redirect issues from one person to..

Positive experience with the medical team

The practice maintains high standards of cleanliness and comfort, with smooth and well-organised operations.

Excellent experience with friendly and helpful team members.

I believed I had completed my registration approximately two months prior, however there appeared to be no documentation of my submission despite delivering the forms in person. When I attempted to..

I have had difficulty accessing this surgery. My family member has a medical condition requiring ongoing care, and I have been attempting to arrange an appointment for an extended period. When..

The team demonstrated a professional approach throughout my visit.

A highly organised and competent experience

I had a positive experience with the out of hours clinician, who was approachable and attentive to my concerns. However, my overall experience was negatively impacted by my interaction with the..

Multiple medical facilities including general practice surgeries, a specialist dermatology clinic, and an ultrasound imaging centre, along with their associated facilities such as restrooms and..

I'm quite dissatisfied with my experience. My concerns were not properly addressed during the appointment. I was simply told that my results would be forwarded to my usual healthcare provider..

Outstanding care and team members