JK

Jamal K. 3 years ago • From Google

Rating

Bad

Registration mix-up left me without urgent care

I took unpaid leave from work due to concerns about my heart rhythm. After requesting an appointment with my GP, I made a 45-minute journey from work to attend the surgery. Upon arrival, I was informed that there had been an administrative error and I was no longer registered with this practice, despite having been registered several years previously. I was asked to return to my workplace and contact my actual registered surgery to arrange an appointment, as their system had incorrectly retained my details. This situation was frustrating, as I am experiencing health concerns that required urgent attention. I felt let down by the administrative oversight and worried about the implications for my health and wellbeing.

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