Holland Park Surgery

Initial experience: unhelpful staff, indifference, discourteous behavior, tedious sign-up procedure, and zero problem resolution. Definitely a disappointing beginning.

The medical staff are truly exceptional!!! Incredibly compassionate and skilled professionals who demonstrate remarkable empathy, I experienced their care during an evening appointment. The..

It's reassuring to see other reviews that validate my experience. The front desk staff member who handled my call was extremely discourteous during my scheduling attempt. Despite this unpleasant..

Exceptional customer care with friendly and supportive staff, from the front desk personnel to the medical professionals.

Holland Park Park Surgery stands out as an exceptionally well-run medical facility. Its personnel demonstrate remarkable professionalism, offering compassionate and skilled care to patients. The..

This general practice stands out as the most exceptional I've experienced in the UK, with staff from the front desk to the physicians displaying remarkable compassion. When you contact them, they..

Hands down the most discourteous and least supportive front desk staff I have ever encountered.

I recently signed up and have been thoroughly impressed. The telephone consultation with the physician was excellent. While the front desk staff could enhance their professionalism—such as avoiding..

Oh my goodness, the negative reviews about Holland Park Surgery's receptionists are absolutely spot on! I previously raised concerns with the Practice Manager regarding unprofessional treatment of..

Exceptional care received at this medical facility during my 13:30 appointment on Friday, March 28th, 2025. The front desk staff were incredibly welcoming and supportive. Despite being warned about..

Impeccably tidy space... Maria was incredibly friendly and welcoming...

Truly exceptional service and compassionate healthcare - I'm thoroughly impressed beyond words! Coming from a loyal family who has trusted this practice for three generations, I'm incredibly thankful!

I can't comprehend the negative feedback about this practice. Without a doubt, this is the most exceptional general practitioner service I've experienced in London. The staff consistently..

The receptionists' rudeness is absolutely shocking. I can't comprehend why management isn't addressing this issue! It's deeply disappointing because most GPs are actually competent. Except Dr Bala..

The front desk staff are completely unhelpful. They constantly emphasize being at full capacity (despite doctors having scheduled patients) and provide inaccurate information about test results...

The front desk staff member, Yasmin, displayed an extremely unwelcoming and aggressive demeanor. It's perplexing why the leadership permits such unprofessional conduct from their employee.

Upon signing up at this centre, I concur with previous remarks - the front desk personnel are absolutely appalling. Never in my entire life have I encountered such rudeness and arrogance from..

Absolutely terrible receptionist! She requires immediate training or reassignment to a role that doesn't involve direct client interaction. I wasted half an hour attempting to schedule routine..

I've been fortunate to receive medical treatment from Dr. Ellie Harbison GPST1 at Holland Park Surgery, and her outstanding care truly deserves the highest praise. Dr. Harbison skillfully blends..

This medical practice is utterly repulsive and chaotic - their service is abysmal. If a zero-star rating were possible, I'd choose it. From the front desk to the administrative staff (Leah and..