Ambrose Avenue Group Practice
ZY
Zhigang Y. 3 years ago • From Google
Bad
I would give zero stars if possible, but am forced to select one. I registered my infant when she was four weeks old, and upon attempting to book an appointment when she reached six weeks, the receptionist informed me she was not on the system and directed me to accident and emergency instead. I subsequently visited the practice in person to complete registration again, and telephoned several days afterwards to arrange an appointment, only to be told once more that my infant remained unregistered. As a result of the practice's registration difficulties and reported staffing constraints, my infant missed her eight-week vaccination appointment, with all subsequent immunisations falling more than four weeks behind schedule. This week, when my infant developed a fever and required hospital assessment, the attending clinician expressed considerable concern about the vaccination delay, stating she had not encountered such a significant postponement before. The clinician explained that leaving infants without protection poses serious risks, and noted that my infant's available treatment options have been limited due to the absence of immunisation coverage.
Karen K.