Wolseley Medical Centre
G G. 8 months ago • From Google
Bad
Registration process was confusing and unhelpful
I found this practice to be deeply disappointing throughout my entire experience. The registration process required documentation that seemed unnecessary, and after submitting everything, I was told to wait at least two weeks before calling to confirm my status. When I made multiple calls to check, staff were unable to locate my details in their system, despite receiving email confirmation that registration was complete. Once I managed to book an appointment, the receptionist's manner felt unwelcoming. During the consultation, I felt the clinician didn't fully engage with my concerns and simply prescribed medication without thorough discussion. When I collected the prescription, I discovered it was identical to a medication I'd already been given by another clinician, which had proven ineffective for me. I was also told about a referral to a specialist, though this didn't seem to be the most appropriate specialist for my particular issue. I was informed I would receive a letter with appointment details, but this never materialised. I would rate this practice much lower if the system allowed it. It appears many GP practices may be struggling to deliver adequate care in the current climate.
I switched to a different practice that was more conveniently located, but I deeply regret this decision. The new practice is difficult to reach by telephone and obtaining appointments has proven..
Wolseley Medical Centre
elizabeth l.
I required an appointment for a medical examination needed for my employment. When I contacted the practice, I was informed that I would need to submit documentation first, after which they would..
Wolseley Medical Centre
Graham F.
The staff proved to be very helpful.
Wolseley Medical Centre
HIKIKOMORI H.
The service fell significantly short of expectations, with responsibility being deflected rather than acknowledged.
Wolseley Medical Centre
Geri O.
Disappointing experience with management of long-term sleep difficulties and worry concerns. If you are dealing with these types of issues, you may wish to consider alternative healthcare providers.
Wolseley Medical Centre
Aaliyah M.
This practice has not met my expectations. I found the staff to be unwelcoming and unhelpful, and the reception team seemed indifferent to patient concerns. The overall experience fell short of the..
Wolseley Medical Centre
Jane S.
We relocated to this practice and have found them to be significantly better. I cannot criticise them as they have provided excellent support for both myself and my spouse. The staff have been..
Wolseley Medical Centre
Jo A.
I share the concerns raised by others regarding one member of the reception team who comes across as dismissive and somewhat discourteous. It's concerning that patients may not receive the support..
Wolseley Medical Centre
S J.
I would like to express my gratitude to the team for their assistance with an important administrative matter. The administrative staff and practice management were particularly helpful throughout..
Wolseley Medical Centre
p p.
Still waiting to speak with my healthcare provider. My test results came back negative and there appears to be a lack of willingness to provide assistance. Am I considered a patient or not??
Wolseley Medical Centre
elicorcar W.
This practice has significant operational challenges. The telephone lines are consistently difficult to reach. The waiting area maintains uncomfortably high temperatures with inadequate ventilation,..
Wolseley Medical Centre
Paul M.
I have consistently had positive experiences.
Wolseley Medical Centre
Charlene M.
This has been the finest GP practice I've experienced. I've been able to secure same-day appointments during urgent situations on several occasions, and the subsequent care has been comprehensive...
Wolseley Medical Centre
Melanie T.
I have updated this review to 5 stars as I have personally observed significant improvements. Thank you. It is unfortunate because the clinical staff here are excellent, however I have found one..
Wolseley Medical Centre
me i.
I have visited this practice on two occasions. During one appointment, I felt the clinician was dismissive of my concerns and their demeanor seemed unprofessional. On another visit, I found the..
Wolseley Medical Centre
anita j.
Lovely surgery. The clinical staff are excellent but it can be challenging to reach the practice. I've been attempting to get through for several days without success.
Wolseley Medical Centre
Adambomb h.
I have found the clinical staff at this practice to be excellent, and they have maintained high standards of care even during challenging circumstances. The team demonstrates professionalism and..
Wolseley Medical Centre
Kelly F.
Excellent medical professionals
Wolseley Medical Centre
Dave S.
Excellent service, there is consistently someone available to see me. I find myself needing to visit more frequently due to various health concerns, but the staff remain welcoming and helpful..
Wolseley Medical Centre
Simon H.
I recently had a medication review conducted over the phone. The consultation felt quite brief, with minimal discussion about my current prescriptions. While my first review appointment was more..
Wolseley Medical Centre
Rachael F.