The Willows Medical Practice

The automatic doors are a nice feature. However, the experience inside was marred by lengthy wait times, an unwelcoming atmosphere, and a lack of understanding from staff.

The staff members are wonderful and the environment is very pleasant. Everyone demonstrates kindness and provides excellent support.

Charged a significantly higher fee for a commercial vehicle health check compared to other providers in the area who offer the same service at considerably lower rates. Found the pricing to be poor..

I was satisfied with the care provided by several clinicians over the years, but I have been removed from the practice register because I now reside slightly outside the practice's catchment area. I..

I would strongly advise against choosing this practice. If you value being treated with respect and receiving attentive care, you may wish to consider alternatives. However, if you are comfortable..

I attended a minor surgical procedure at the practice and was seen by two excellent staff members. They provided clear explanations of the procedure and what to expect afterwards. Despite the usual..

The car park facilities are quite pleasant.

I felt the service provided was inadequate, and the staff interactions were unhelpful during a difficult time when my daughter required support with a health concern. Rather than improving the..

Excellent medical practice with a strong team overall. The reception staff are generally wonderful, though like any workplace, occasionally someone might be having a difficult day. The clinical..

We attended an appointment with the midwifery service and found it to be a pleasant experience. There is parking available at the facility.

A welcome change compared to previous healthcare providers I've experienced. I regularly communicate via the NHS app and typically receive replies within the same day. When I've visited in person..

Wonderful welcoming practice with a caring approach xx

I recently had a small skin lesion removed at the practice. The clinical staff members who assisted were excellent and helped me feel comfortable throughout the procedure. Their knowledge and..

I would not recommend this practice. One star is insufficient to express my dissatisfaction. When attempting to book appointments by phone, callers are consistently redirected away from the..

This practice has not met my expectations. I had a disappointing experience with both the clinical staff and the reception team.

The staff provided such lovely care during my visit. I had a minor procedure and they ensured I felt comfortable, was kept well informed throughout, and they were happy to satisfy my curiosity about..

I would advise caution when considering this practice. I recently relocated to the Salford area and after waiting several weeks, I attended an appointment. I am managing recovery from serious health..

I attended an appointment regarding back pain that was significantly affecting my mobility. The clinician made a comment suggesting that if I could manage getting in and out of a car, there was..

My time at the minor surgery clinic was thoroughly enjoyable throughout. From the moment I arrived, the calming atmosphere with gentle background music helped me feel relaxed, and this continued..

I would not recommend this practice.