Kingsway and Bramingham Medical Centre (Luton)

After relocating to this neighborhood, we signed up with this general practice. I received my prescribed medications quickly and efficiently. Every staff member, from the front desk personnel to the..

Absolutely the right decision. We transferred to this medical practice nearly half a decade ago based on recommendations, and those reviews were spot on. Whenever we contact them, even at the last..

Steer clear of this medical practice - I'd rate them zero if possible. For three consecutive weeks, I've been dialing at 8am twice weekly, attempting to secure a doctor's appointment, only to be..

I initiated contact and entered the waiting list for an appointment. After spending 2 grueling hours in line, I started at position 5, then incredibly waited at the front of the queue for half an..

I'm unable to secure a morning appointment at 8am, with consistently 25 to 30 people ahead of me in line, and I can't understand how they manage to get in front of me when I call precisely on time. I..

Endured a fortnight's delay before securing an appointment, followed by an additional two-hour wait in the clinic. Absolutely no assistance or solutions were provided for my health concerns. I'm..

Consistently welcomed with warmth and the scheduling process is smooth and hassle-free

APPALLING SERVICE, PERPETUALLY NO APPOINTMENTS AND RECEPTION STAFF WITH A "NOT MY PROBLEM" MENTALITY. Since merging with Kingsway, there are consistently zero available appointments at the Bramingham..

Something is fundamentally amiss with this medical practice. I'm uncertain whether the issue lies with their telecommunications or something more sinister. Being first in the call queue for over an..

My sister is battling stage 4 cancer and currently receiving treatment in Australia after being diagnosed while working abroad. When she reached out to her local GP surgery seeking an urgent referral..

The reception staff are incredibly disappointing, with only Jenny and a new employee showing any competence. The rest are utterly incompetent and desperately require comprehensive retraining. Their..

I've been a long-standing patient at this medical practice, and the recent changes are disappointing. The young receptionists have become incredibly unprofessional, displaying a lack of courtesy and..

My sister visited seeking medical advice about a concerning lump. However, the doctor inappropriately fixated on her age and physical appearance, repeatedly emphasizing their significant age..

The medical facility offers quick scheduling, which is commendable. Unfortunately, my recent consultation with Dr. Vivek Kazal was disappointing. During a brief 30-second encounter, he hastily..

I'd typically rate this establishment around 2 stars and acknowledge the less-than-positive feedback circulating online. Their automated phone system is tremendously frustrating, and certain front..

I've been with this medical center for some time now, and they've consistently met my expectations. Their administrative procedures are straightforward and easy to navigate for standard healthcare..

I encountered difficulties accessing the NHS App and was directed to the medical practice. Shabana provided exceptional assistance and was incredibly helpful. She tackled every challenge..

STEER CLEAR OF THIS SURGICAL PRACTICE IF YOU CARE ABOUT YOUR WELLBEING OR THAT OF YOUR FAMILY. Requesting repeat prescriptions is akin to herding cats, and that's the most diplomatic way I can..

I want to express my heartfelt gratitude to Jenny, who has consistently been incredibly supportive whenever I've reached out. While traveling to Wales, I realized I had accidentally left my..

Informed me that the scheduled in-person meeting was off, despite my already being present in the reception area. I dedicated nearly 90 minutes attempting to secure a new appointment, only to..