Limelight Health And Wellbeing Hub
AH
Angharad H. 3 years ago • From Google
Great
I've been a patient at this practice for two years, requiring appointments about twice monthly due to ongoing undiagnosed health concerns. Their AskMyGp service consistently provides same-day appointments and prescriptions, with only a couple of exceptions during late summer/autumn 2022. While I'm not fond of seeing a different doctor each visit, each physician has been compassionate, welcoming, and committed to finding an appropriate solution for me. I recognize there are numerous negative reviews, and certain organizational aspects—like only being able to schedule appointments at 8am—can be frustrating. It's particularly challenging when I must await a callback at an unpredictable time, especially since my work prevents me from using my phone, often causing me to miss medical consultations. Nevertheless, the standard of care is outstanding. Physicians frequently follow up with calls or texts after appointments to provide additional information or elaborate on questions raised during our consultation. They're also proactive about tracking hospital referrals on my behalf, saving me considerable administrative effort. Ultimately, I'm very satisfied with the care at Limelight, though I believe their booking system could definitely use some improvement.
Josh Y.