BB

Bragger93 B. 2 years ago • From Google

Rating

Great

Relieved after smooth app and care

When I initially sought medical attention, I was extremely anxious due to previous negative accounts about this practice, which led me to postpone scheduling an appointment for weeks. As a long-standing patient, I had not engaged in an in-person consultation since before the pandemic. I utilized their digital application for scheduling, which involves a comprehensive submission process that enables staff to efficiently prioritize and assess requests. To my pleasant surprise, I was granted a same-day face-to-face consultation with their Advanced Nurse Practitioner, Carl. The reception team was cordial, and Carl demonstrated a professional and comforting demeanor. I returned the subsequent day for blood work, with results available shortly thereafter. I received a text message providing guidance and arranging a follow-up appointment for later that week. Additionally, upon reviewing my medical records through the app, it was evident that the staff are meticulous and dedicated, often working extended hours. My personal interaction has significantly enhanced my confidence in the ongoing treatment plan.

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