PZ

Paloma Z. one year ago • From Google

Rating

Bad

Remote appointment offered ten days after surgery

That's it. That was the last appointment with a remote, telephone-based consultation available within 10 days. I recently had a significant surgical procedure and felt the practice provided minimal support throughout. I was unable to obtain a basic vital signs check from clinical staff before my operation. It seems contradictory that the practice actively recruits new patients from wider areas while struggling to serve existing ones. The facility appears to have adequate reception staff but limited clinical availability. Now that I require a medication review one week post-surgery, the earliest remote appointment offered is in 10 days. While the wait may encourage me to be more mobile, I feel the service falls short of what should be expected. I believe the practice's current capacity and responsiveness are inadequate for patient care needs.

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