QQ

Questionthis Q. 5 years ago • From Google

Rating

Bad

Remote consultations instead of proper examinations

I have been assessing medical centres for quite some time now. This practice represents what I consider to be the poorest standard in the local area. In my view, the lead clinician appears unengaged with patients and tends to conduct remote consultations rather than conducting in-person examinations that would allow for a thorough assessment of presenting concerns. I was prompted to investigate this matter personally as the reports seemed difficult to believe. Following observation of this surgery over an extended period, I have witnessed what I regard as consistently inadequate outcomes. A particularly concerning example involves a patient who presented with chest discomfort and breathing difficulties. The patient was assessed by a clinical staff member who concluded the symptoms were minor, attributing them to a common cold with mild respiratory sounds. That same evening, the patient required emergency hospital admission via ambulance with a serious respiratory infection. The patient's recovery was attributed to the prompt intervention of the emergency response team. I was subsequently informed by medical professionals involved in the emergency care that the patient's serious condition may have been better managed had more comprehensive assessment occurred at the initial consultation. I would encourage anyone who feels their care has fallen short of expected standards to share their experiences. Raising awareness of concerns regarding medical practice is important to help prevent others from experiencing similarly difficult situations.

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