Whickham Cottage Medical Centre (Whickham Practice)
Melanie M. 4 years ago • From Google
Excellent
Remote consultations made things much easier
Remote consultations and phone appointments have proven to be a genuinely helpful method of communicating with the practice, which is much appreciated. A face-to-face appointment was arranged for a future date, which provided reassurance about ongoing care.
The healthcare professional was excellent and provided genuinely useful support.
Whickham Cottage Medical Centre (Whickham Practice)
Pete J.
Disappointing experience with disorganisation throughout the practice and a lack of attentiveness from clinical staff. The reception team were often unwelcoming. As a family of four with over..
Whickham Cottage Medical Centre (Whickham Practice)
Roy D.
Excellent service from a member of the support team this morning during my appointment. The staff member was efficient, friendly and maintained a professional approach throughout. Very much..
Whickham Cottage Medical Centre (Whickham Practice)
Dawn F.
The healthcare professional was excellent and made me feel at ease during a procedure I typically find anxiety-inducing. Their reassuring approach helped me feel calm and supported throughout.
Whickham Cottage Medical Centre (Whickham Practice)
Jeff D.
The team demonstrated a welcoming and supportive approach throughout my visit.
Whickham Cottage Medical Centre (Whickham Practice)
Michael C.
I heard the recording about treating reception staff respectfully, and I find it difficult to imagine anyone being unkind to them when they're simply trying to assist people. It's unfortunate that..
Whickham Cottage Medical Centre (Whickham Practice)
Jackie M.
Attended an appointment for blood tests today. The healthcare professional was friendly and courteous, conducting the procedure in an efficient and professional manner. I was informed that results..
Whickham Cottage Medical Centre (Whickham Practice)
Rosemary T.
I have consistently found my visits to this practice to be conducted in a welcoming, relaxed and competent way. Having been a long-standing member of the local community, I genuinely value the care..
Whickham Cottage Medical Centre (Whickham Practice)
Wendy C.
I have not had the opportunity to see a physician at this practice, though I have found the nursing staff to be very pleasant.
Whickham Cottage Medical Centre (Whickham Practice)
Karen F.
Excellent surgery. They consistently make an effort to assist and locate an appropriate time slot. The team members are welcoming and conduct themselves with a high degree of professionalism.
Whickham Cottage Medical Centre (Whickham Practice)
Julie S.
Prompt and well-organised service with an appointment that ran to schedule and a healthcare professional who demonstrated good expertise.
Whickham Cottage Medical Centre (Whickham Practice)
Eric T.
I attended for a blood test recently and found the procedure to be quick and well-organised. The healthcare professional who carried out the test was excellent, and I was very pleased with how the..
Whickham Cottage Medical Centre (Whickham Practice)
Susan D.
Excellent service with no issues or concerns to report.
Whickham Cottage Medical Centre (Whickham Practice)
Francesca F.
Never reviewed a GP surgery before but the care I've received from everyone I've seen at this practice has been excellent. Special thank you to the clinical team and the reception staff for their..
Whickham Cottage Medical Centre (Whickham Practice)
Paul M.
Excellent service provided. I was attended to promptly and the appointment was completed efficiently.
Whickham Cottage Medical Centre (Whickham Practice)
Ruth K.
Excellent practice, and I'm genuinely thankful to be in this area. Even though it's a busy facility, they've consistently prioritised us when I've had worries about my family members. The clinical..
Whickham Cottage Medical Centre (Whickham Practice)
Rebecca B.
The service has been consistently disappointing, with repeated issues obtaining necessary medication through alternative channels. I have concerns about the level of care provided and feel that the..
Whickham Cottage Medical Centre (Whickham Practice)
Siobhan B.
I have found this practice to be deeply disappointing, both in terms of the clinical approach and the reception experience. The practice appears to operate according to its own protocols regarding..
Whickham Cottage Medical Centre (Whickham Practice)
Alan T.
Our visit was excellent. The appointment ran smoothly and was well-managed with no waiting time. Very pleased with the experience.
Whickham Cottage Medical Centre (Whickham Practice)
Vivian O.
This has been my favourite GP practice to date, and I'm sad to be leaving them behind now that I've relocated to a different area.
Whickham Cottage Medical Centre (Whickham Practice)
Nicola T.