Blacketts Medical Practice

I experienced a delay of approximately half an hour beyond my scheduled appointment slot.

I've consistently had positive experiences at this practice when I've needed care, though on one occasion I felt judged by a member of the medical staff, which was quite frustrating.

I have been a patient at this practice for over 15 years and have consistently found the reception staff to be courteous, welcoming and supportive. The clinical staff have always demonstrated..

Received an incorrect container for a sample collection, requiring me to repeat the process. I was only informed of this issue two days after contacting the practice to inquire about when my results..

I was removed from the patient list without any prior notification, which has prevented me from being able to request my regular medication that I depend on. I find it concerning that this action..

I have experienced significant difficulties with this practice. The clinical staff appear dismissive and unresponsive to patient concerns, and I feel that management does not adequately oversee..

I have been a patient at this practice for nearly ten years and am generally satisfied with my experience. The clinical and administrative teams consistently demonstrate courtesy and willingness to..

I was asked to provide photographic identification in order to register, despite having been a patient at the practice previously as a younger person. When I relocated to a different area, my..

The medical professionals and team members at this practice are genuinely excellent. It is unfortunate that some of the skilled clinicians have moved on.

Registering with this practice appears to pose greater health risks than it provides health benefits.

I experienced a prolonged period of serious illness spanning several months. During this time, multiple clinicians at the practice suggested a straightforward diagnosis, but I felt this wasn't..

Called to arrange some medication for a family member who was travelling away. The receptionist was very helpful and liaised with a clinician to arrange for a prescription to be dispatched promptly..

Since relocating to the area just before the pandemic, I have consistently received telephone consultations with the medical staff without any issues. Necessary tests have been arranged as..

An excellent practice and service from all the team who are providing substantial support to my parents during a challenging period, with particular appreciation for the caring approach shown during..

When I first began experiencing symptoms of my rheumatic condition, I felt that the clinical staff, administrative team and management at this practice treated me poorly. On several occasions, I..

This medical practice has significant issues with accessibility. Phone lines are difficult to reach when seeking repeat medications or booking appointments, with wait times extending to an hour or..

It can be challenging to secure an in-person appointment, so I've started using online consultations when I need guidance and support to avoid lengthy waiting times. I'm aware that appointment..

I haven't personally attended this practice myself, but I can share my experience bringing my daughter here. The clinician she consulted with was excellent and demonstrated a warm, friendly approach..

The demeanor of a member of the reception team is deeply concerning. When calling the practice, if you make any requests, the response seems to depend entirely on their attitude. If you inquire..

Appointments frequently run considerably behind schedule. For a brief telephone consultation, there can be substantial delays of up to an hour before or after the scheduled time. The appointment..