KG

Kerry G. 2 years ago • From Google

Rating

Bad

Removed from practice after decades of loyalty

I was deeply disappointed by the service provided. My parents have been registered with this practice for many decades, having followed them through several relocations. Despite their long-standing loyalty and commitment to the practice throughout these moves, they were removed from the patient list in their later years. This decision felt unjust and has caused considerable concern, particularly regarding access to essential prescriptions and medical supplies that my parents rely on for their health and wellbeing. The situation has left them in a difficult position with their medications and necessary items now unavailable. I believe the relevant regulatory bodies should examine how this practice manages patient care and retention, as I feel the treatment of long-term, loyal patients in this instance has been wholly inappropriate. It appears that financial considerations may be prioritised over the value of patient loyalty and continuity of care.

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