Little London Surgery

I attempted to book an appointment by phone but was unable to reach anyone after multiple attempts. When I attended in person, I found the reception experience disappointing. The staff member I..

The staff demonstrated a very helpful and accommodating approach.

I attended the practice to collect my regular respiratory medication today and discovered that my prescription had been suspended pending completion of a routine health review. With my current..

I have consistently experienced the reception team to be welcoming and supportive.

Medication is charged for and arranged for delivery, but there appears to be an expectation that patients collect items within a specific timeframe. This requirement is not clearly communicated..

I have been a patient at this practice for many years. The clinical staff are excellent and I have always had positive experiences when attending appointments. The entire team, including nursing and..

I have found the level of service at this practice to be quite disappointing. There appear to be significant difficulties with phone accessibility, and I felt that patient concerns were not being..

I attended a blood test appointment for my young child at the local surgery. The appointment was conducted by a staff member who I felt was not appropriately trained for the role and displayed a..

This has been by far the worst medical practice I have experienced. There appear to be significant issues with managing test results and scheduling appointments. When calling early in the morning,..

I had a very negative experience during my appointment. The healthcare professional's manner towards me felt dismissive and unhelpful. When I asked questions, the responses came across as curt and..

A small beacon of excellence situated in the local area shines brightly. Authentic compassion is extended to those seeking care. Despite the challenges of serving a large patient population, this..

A member of the reception team demonstrated genuine compassion, kindness, and helpfulness throughout the interaction.

I would like to express my gratitude to the pharmacy team at this surgery who provided continuous support and consistently followed through on their assistance. I am also very appreciative of the..

I was deeply disappointed by the service provided. My parents have been registered with this practice for many decades, having followed them through several relocations. Despite their long-standing..

This practice has deteriorated since the pandemic. The level of patient care appears to have declined significantly, and obtaining an appointment has become increasingly difficult. The reception..

The waiting area was well-maintained and the reception staff were welcoming.

Disappointing medical practice experience. Struggled to obtain appointments when needed, as staff directed me away. Found the overall visit unhelpful. Reception staff seemed unwelcoming. The..

Zero stars. The reception staff demonstrated poor conduct and consistently failed to answer telephone calls. When calls were answered, callers were informed that no appointments were available that..

I attended the practice recently to collect my prescription for a nutritional deficiency. I was provided with a handwritten note listing medications, which the receptionist indicated had been..

I had a very difficult experience at this practice. Obtaining an appointment proved to be a challenging process, and accessing routine prescriptions required considerable effort. I felt that my..