Oakenhurst Medical Practice

The receptionist displayed an unhelpful manner and appeared unprepared to manage the situation appropriately when a patient received urgent contact requests from the surgery. Such communications can..

Attended an appointment with an associate practitioner who was excellent. They demonstrated professionalism, friendliness and clear knowledge throughout the consultation. As someone with a..

I relocated approximately a year and a half ago and am now registered at my current practice. The team here is genuinely pleasant and I have no complaints about their service. However, my sleep..

By far the best practice in the Northwest! I have moved away from the area and really miss the practice and the service they provide. The clinical team in particular have been fantastic in..

Called on a Tuesday afternoon. The receptionist's manner during the call was perceived as dismissive and unhelpful, with an abrupt end to the conversation. The interaction left a negative impression..

The medical professionals and team members are highly efficient, professional and demonstrate genuine care.

Great callback service from this surgery. Excellent service from a lovely member of the reception team who showed genuine understanding of my situation. I was going to mention them specifically but..

I would caution others about potential concerns regarding the handling of personal information at this practice. I have experienced what I consider to be unprofessional conduct and am currently..

This practice reflects poorly on the NHS. The service was sluggish, disorganised, and unhelpful.

A satisfactory medical practice

Lovely practice. The receptionist at the front desk was so friendly and helpful!

I have been a patient at this practice for many years since childhood, but I have recently been informed that I can no longer attend due to relocating, despite moving to a location that is actually..

I wish I could give a lower rating. I had some blood tests done ten days ago and am still awaiting the results. I've called the practice four times and been told they haven't been reviewed yet. I..

This practice has provided a disappointing experience marked by unprofessional conduct from staff members who seemed inadequately trained. Over the past several months, I have repeatedly raised..

This is the first time I have felt compelled to submit an online complaint, and the situation was serious enough to warrant it. I have experienced what appears to be a consistent absence of..

Called the practice to express concerns about my care and was offered an appointment the following day. The team worked through the issues with the clinician and established a clear action plan. The..

Disappointing experience. The service gave misleading reassurance and undermined my confidence. I expected better quality of care, and the feedback from others seems to reflect similar concerns.

told 6 weeks for appointment, was refereed from hospital triage, still no help, had to travel to Manchester to get help, total waste of time, not to mention rude attitude

I have consistently had positive experiences at this practice with both the clinical staff and reception team until recently. I was disappointed by my interaction with a member of the reception..

No one was available to respond to emails! I would advise against registering at this practice.