II

Iz I. 4 years ago • From Google

Rating

Bad

Removed from practice without any warning given

I was unexpectedly removed from this GP practice without any prior notice, and I was not informed that my upcoming appointments had been cancelled. During a phone conversation with reception staff, I found the interaction to be quite unpleasant, as I was told that I had registered with another GP practice, which I had not done. When I explained this was not the case, the staff member continued to insist that I had, despite my certainty that I would be aware if I had completed and submitted a registration request elsewhere. I found this situation to be very frustrating and disappointing.

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