SM

Sinead M. 6 years ago • From Google

Rating

Bad

Repeat medication request wasn't sent to chemist

Attended the practice on a weekday morning and requested that my son's repeat medication be forwarded to the pharmacy. Given the standard processing time, I visited the pharmacy to collect it the following day, only to find it had not arrived. Unfortunately, this is not an isolated incident. As the medication is a controlled substance, an emergency prescription cannot be obtained. Additionally, I have struggled to secure appointments with my regular doctor despite having an ongoing health condition. The service has been disappointing, and I intend to lodge a formal complaint. I will need to use personal time to resolve the prescription issue, which is frustrating. I cannot recommend this practice.

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