Sherburn Group Practice

I've had an excellent experience with this medical practice. After contacting the out-of-hours service, I received a callback within minutes and was given an appointment promptly — the..

I understand that general practice services are under considerable pressure and the wider system faces challenges, but I found contacting the surgery to be extremely difficult. The phone line was..

This is such a wonderful practice. The clinical staff and reception team are incredibly supportive, and even when they're managing a heavy workload, they consistently make themselves available to..

Accessing a routine appointment involves a lengthy waiting period of around a month. I have been unable to work due to significant symptoms related to hormonal changes. The experience at reception..

As always, I received wonderful assistance, encouragement and guidance from the friendly receptionist at the surgery today, along with continued excellent care from the entire team throughout my..

After relocating to the area, I registered at this practice. My husband's medical records were not transferred over, and we were instructed to contact our previous surgery to resolve this matter on..

The team at this practice are excellent! Having recently relocated to the area, I found that my medical records and ongoing medications were transferred smoothly without any complications. Within a..

Excellent experience with highly skilled and capable team members.

It's taken time to get used to this new way of working. However, the reception staff are really helpful. I am fortunate to be under the care of a clinician I have been seeing for many years, and I'm..

The reception staff came across as dismissive and unwelcoming during my interaction. They seemed irritated when I had additional questions to ask. I felt their tone was unkind and would encourage..

I would like to give praise to a receptionist who went beyond expectations to ensure I received my medication. Without her assistance, I would have experienced significant discomfort and mobility..

I visited the recently updated facility and encountered several issues during my appointment. At reception, I was directed to use the self-check-in screens, however they were not functioning..

I attended my first appointment for a joint injection procedure. From the initial meeting, the clinician was reassuring and ensured I understood the purpose of my visit. I was shown visual aids and..

Waiting times for appointments extend to several weeks. There was an absence of subsequent contact. Accessing NHS services via this practice proved quite challenging.

Disappointing experience. I was kept waiting for a considerable amount of time, and when I inquired about the delay, the staff were unable to locate my appointment details or provide clarification...

I'm a medical consultant and I cannot speak highly enough of this wonderful GP practice! The reception team, pharmacy staff and support workers are all remarkably helpful and welcoming. I would..

The service provided here is excellent. We were directed to this practice by someone else and we are very pleased that we made the decision to attend.

We recognise and understand the significant pressures and limitations facing our local healthcare services. Due to these constraints, they are unable to provide the level of time and reassurance..

The entire team at this practice has been incredibly supportive and I truly feel valued and attended to. Helpful guidance was provided and I was directed for appropriate investigations when needed...

The nursing team and other staff members are excellent. However, we have had repeated experiences with one particular clinician who appears to favour referring patients to other services or..