The Gables Medical Group

I have been a patient at this practice for over two decades and have consistently had a positive experience. The team members are friendly and approachable. They always make time to listen and..

The entire team and all healthcare professionals are excellent, always willing to go above and beyond to provide support and assistance.

The medical staff were pleasant and welcoming, and the waiting area is well-equipped with entertainment options for children.

After receiving a letter requesting an annual respiratory review, I contacted the practice to schedule an appointment with the nursing team. When I called the following day, I waited over half an..

I attempted to book a routine appointment for my son by phone, but was informed that all bookings must be completed online. When I mentioned that I was experiencing numbness in my hands, I was..

The staff members were friendly and helpful. However, obtaining an appointment proved to be challenging.

I attempted to schedule an appointment but was informed by reception staff that bookings must now be completed through the online system. When I requested to arrange this by telephone instead, I was..

The repeat prescription service is problematic as there is uncertainty about whether orders will be fulfilled as requested. When contacting the practice to follow up on prescriptions, the..

The medical care provided at this practice is generally of good quality, but there are concerns about the reception area that warrant attention. Some members of the front desk team can come across..

Experienced a significant ear condition causing considerable discomfort over the weekend. Attempted to access online booking but found the service unavailable during weekends. Arrived at the..

The clinician does not seem to engage when I discuss my ongoing pain concerns. I find myself having to advocate strongly each time I need to request pain relief medication. This has made me think..

It would be helpful if the telephone service were more responsive rather than disconnecting calls.

I have been a patient at this practice for approximately 26 to 27 years, along with members of my family. I must respectfully disagree with some of the negative comments I have read, particularly..

Consistently outstanding experience as a patient.

I found that despite allowing considerable time for the appointment, the medication arrangements were not completed as needed. This has resulted in me being without a prescribed medication that I..

Visited the dental practice located within the facility and received outstanding service. The environment was immaculate and well-organised, with no waiting time experienced. Excellent experience..

I have consistently had positive experiences at The Gables whenever I have needed their services. Today's visit was equally satisfactory. I attended for a routine screening appointment and was seen..

I had a very satisfactory telephone appointment. The advice given was beneficial and I felt my health concern was addressed in a helpful and constructive manner. I have subsequently been referred to..

I have experience with both medical practices in Bedlington for my older relatives and I have found the staff to be excellent. They are consistently helpful and polite.

It's a medical practice. Quite frustrating overall. You're informed you can call to obtain your results. However, the response is simply to direct you to the online portal instead.