The Central Surgery Barton

Extremely disappointing. I am unable to secure an appointment for my teenage daughter. When I call at opening time, the line is constantly busy and there are no available slots. This practice has..

I have consistently found the team to be very supportive and approachable.

The clinical staff are perfectly competent, however the appointment scheduling process is quite problematic. The practice requires patients to telephone during a narrow morning window between..

Attempted to secure an appointment for a deteriorating health concern. Made numerous phone calls over a two-day period without success. Despite persistent efforts to reach the practice, was unable..

The practice has consistently provided outstanding care and support from every team member.

This practice has been deeply disappointing. In my many years of experience, I have not encountered one quite like this. While the reception team do their best when you manage to reach them, the..

My partner called the surgery repeatedly over several weeks and found the telephone interactions to be unhelpful and frustrating. During one call, the line was disconnected when my partner enquired..

I've had a couple of really positive experiences with two of the associate clinicians at this practice. Both listened carefully and presented various options to address my concerns. I suspect most..

After making multiple attempts to reach the practice, the phone line was consistently busy before finally being able to join the queue. Following a 40-minute wait, I was informed that I would need..

Securing an appointment involves lengthy telephone waiting periods starting at 8am, with frequent outcomes of being informed that all slots are unavailable. Advance booking options are not..

Over the past few months, I have struggled to secure any appointments. While I receive text and email reminders to book, attempting to call proves extremely difficult as the line is consistently..

I felt let down by my experience at this practice. Following a dental procedure, my son experienced significant discomfort and developed a fever. When we sought assistance, we were directed to..

This surgery fell short of expectations. During a recent appointment, I was told I had a viral infection despite experiencing symptoms that seemed more serious. I was advised to take..

When healthcare professionals are unable to fulfil their responsibilities effectively and you find yourself making calls on their behalf for an extended period, only to have a request for medication..

Disappointing experience at this practice. I was assured that a prescription would be prepared for collection. I arrived to pick it up on Friday afternoon at the requested time and was informed it..

Unfortunately, the approach here differs from what one might expect from a more traditional practice where practitioners develop familiarity with their patients. Everything tends to be dismissed as..

I have been attending this practice since 2005. The clinical team and reception staff have provided support to me and my family through various healthcare needs, including significant family events..

I'm surprised by the number of negative reviews for this practice. My own experience has consistently been positive. The team members are courteous and welcoming, and during my visit, the..

I received my vaccination recently. The staff were exceptionally organised and the process was remarkably quick and seamless. Excellent work to the entire team!

I typically request a callback from a clinician when my issue isn't time-sensitive, and this usually works well. However, I've noticed a pattern where this doesn't happen when I indicate to the..