FL

Frederick L. 4 years ago • From Google

Rating

Bad

Repeat prescriptions consistently delayed and unhelpful

I have been experiencing significant difficulties obtaining my repeat prescription in a timely manner. I have now been without my medication for eleven days, which is causing me considerable concern given how essential it is for my wellbeing. When I contacted the pharmacy, I felt the response was dismissive and unhelpful. I then reached out to my GP's reception team, who indicated the prescription had been sent, yet I still have not received it. This medication is vital to my health and stability. I plan to follow up again tomorrow to locate my prescription. This pattern of delays appears to occur regularly each month, and I find the overall experience frustrating and disappointing. The service I have received has left me feeling undervalued and let down.

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