Walkley House Medical Centre

This practice has significant issues that I would recommend avoiding. Appointments are extremely difficult to obtain, and there is minimal direct communication about health concerns. Each visit..

The practice made changes to my medication without consulting me first. Obtaining an appointment is extremely difficult, and there appears to be limited support available for those managing..

The medical team and front desk staff were very courteous and professional. I would certainly suggest this practice to others.

The practice's systems and patient communication require significant improvement. During a recent appointment for testing, I experienced considerable delays spanning approximately a month before..

The reception team has always been helpful and professional, addressing any concerns promptly. There is currently one clinician at the practice with whom I feel comfortable discussing my various..

Extremely disappointing. The approach to patient care comes across as dismissive. There was a serious diagnostic oversight several years ago that I continue to find distressing. I was meant to be..

The practice has consistently provided a satisfactory experience.

Called this morning and was offered a callback from a clinician, who got back to me within an hour and a half. An appointment slot was made available shortly after. Very satisfied with the service..

Had an appointment with a member of the nursing team and they were absolutely brilliant. Really put me at ease with their friendliness and professionalism ☺️

My experience arranging a medical appointment today was excellent. I completed the online form and received a response within an hour, followed by being seen an hour later. The service provided was..

I came here to share a positive experience about how effectively the system appears to be functioning, and I'm surprised by the number of critical reviews I've encountered. I believe people should..

The practice provided a pleasant experience, and the staff demonstrated a good level of responsiveness to my needs.

I have several ongoing health conditions and the clinical staff at this practice have consistently provided exceptional support and assistance. The care I have received over the past few years has..

The online platform is not fit for purpose and attempting to reach the practice by telephone is an extremely frustrating experience.

I have been a patient with this practice for a considerable length of time. The team members are welcoming and the clinical staff are excellent. The only recent concern I have experienced is..

The practice does not seem to be performing as well as it once did. There have been several issues with medication orders. Additionally, my long-standing clinician appears somewhat detached during..

The practice consistently appears to have limited availability, with appointment slots typically requiring several weeks to secure. Those unable to access the online booking system, including..

I'm on quite a lot of medication and managing multiple prescriptions has been challenging. I've experienced difficulties with repeat prescriptions not being processed in time, which has left me..

Having recently relocated from another county, I was pleasantly surprised by how straightforward the registration process was at this practice. The reception team were particularly helpful and..

I have consistently had very positive experiences at this practice, particularly with the nursing staff. They demonstrate exceptional kindness and empathy, and it is clear they genuinely care about..