KO

Kerry O. 7 years ago • From Google

Rating

Bad

Repeat prescriptions keep falling through the cracks

Absolutely frustrating experience with my repeat prescription request, which still hasn't been processed despite waiting. This seems to be a recurring issue. The overall organisation appears quite chaotic, and I do sympathize with the front desk team who likely bear the brunt of complaints due to systemic inefficiencies. The clinical staff, however, have been consistently warm and supportive throughout my visits.

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