Hillside Practice

I'm unable to understand the criticism I've seen elsewhere, as I have attended several medical practices and this one stands out significantly from the others. The service has been outstanding,..

Extremely disappointing. The practice has demonstrated consistent shortcomings across an extended period.

I contacted the practice to request a medical history letter for a historical compensation claim relating to a period of time off work. During this call, I also raised concerns about a serious..

I have made numerous calls this morning attempting to secure an appointment. It is now late morning and I have still not received a response. When appointments are eventually obtained, the clinical..

I have been a patient at this practice for over seven years and have consistently experienced excellent service from all staff members I have encountered. I would strongly recommend it to others.

I was taught that if you have nothing positive to say, it's better to stay silent. However, I felt compelled to change my healthcare provider and felt the need to share my experience. Unfortunately,..

I wanted to share some positive feedback since I've noticed quite a few critical reviews. Following my procedure, I required daily nursing appointments and found the experience to be very pleasant...

This practice has significant challenges that make it difficult to recommend. Several experienced clinicians have departed in recent years, which has affected the quality of care available. My..

I'm quite happy with my experience here and find it puzzling to read some of the critical feedback. While I acknowledge that getting through by phone during morning hours can be challenging, I've..

Extremely disappointing experience. My partner had been dealing with a difficult health situation for an extended period, with symptoms gradually worsening. When they finally felt ready to seek..

I have been registered with this practice and its predecessor organisation for approximately five decades, and I have noticed a significant deterioration in standards over recent years. The service..

I have been a patient at this practice for many years and have consistently received very good care. Recently, I experienced some health concerns which were handled exceptionally well by the..

The clinical team provided good care, however the administrative staff seemed uncertain and provided inconsistent information, which was quite frustrating.

The waiting area offered ample seating with a modern check-in system and accessible facilities. The practice was pleasantly quiet and not overcrowded during the visit.

I have been a regular patient here and have consistently found the staff to be dedicated and helpful in their approach to my care.

I am delighted to report that the standard of care I have received has been excellent. Getting through on the telephone initially presented some challenges, though I have noticed a significant..

I would like to express my sincere gratitude to all of the staff at the practice, as without their assistance I might not be here today.

It can be challenging to reach someone by telephone at this practice, and obtaining an appointment with a doctor also presents difficulties.

The practice was quite hectic with considerable waiting times, though the clinical staff provided good care overall.

It takes a considerable amount of time to secure an appointment at this practice, and the staff members are not particularly helpful or attentive.