FW

Florian W. 2 years ago • From Google

Rating

Poor

Repeat prescriptions repeatedly ignored and forgotten

Switching to a different practice. The office has been having difficulties managing my repeat prescription requests for quite some time now. Once again, my recent prescription order was not processed. This has been frustrating. Additionally, I have struggled to secure in-person appointments with my GP. The telephone booking system appears to have technical issues. I found one of the partner GPs to have an approach that felt dismissive and lacking in empathy. The rating reflects only that another clinician previously provided good care. The service quality appears to have declined noticeably over the past couple of years.

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