MB

Mike B. 2 years ago • From Google

Rating

Bad

Repeated billing errors despite exemption clarification

My late wife attended this practice for treatment some years ago, and while the clinical care provided was satisfactory (particularly given the complexity of her condition), I have since received multiple letters requesting payment for dental fees despite her being exempt from charges. On each occasion I have informed the practice of her passing and her exemption status, and have been assured that their records would be updated accordingly. However, I have continued to receive further correspondence addressed to her regarding outstanding fees.

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