HF

H F. one year ago • From Google

Rating

Poor

Repeated cancellations and difficult appointment booking process

We have found our experience with this practice to be disappointing overall: - Our child's initial vaccination appointments have been cancelled and rearranged multiple times across separate occasions. - The team appears to operate on part-time arrangements, resulting in what feels like inadequate staffing levels. - During a consultation with our young child, we felt the approach taken was dismissive when our child naturally became restless after an extended wait and interacted with fixtures in the consultation room. - Finding an available parking space at the practice is challenging. - Each clinician has a dedicated secretary, though secretarial support is not available throughout the working week, making it impossible to arrange routine appointments on days when these staff members are absent. - On a positive note, the receptionist at the desk is friendly and welcoming, though they are unable to assist with appointment bookings, which are instead handled by part-time secretarial staff who have limited availability and gaps in their schedule.

Other reviews for The Allan Practice, Calcot Medical Centre