Abercromby Family Practice
Anonymouse 5 hours ago
Excellent
Appointment
ExcellentReception
ExcellentCleanliness
ExcellentCare
AverageRespect
GreatSeen On Time
ExcellentRepeated poor communication
I have complex health needs and on the whole individual GPs are professional and empathic, however I have made numerous attempts to improve communication between myself, the surgery and secondary services which continue to be an issue. i have raised this issue through the correct channels in the surgery however the issues continue. This impacts on my health and quality of life. This is a great surgery for non complex issues as all the staff are lovely, but I feel better processes need to be developed to manage multi conditions in complex needs patients to reduce incidences of negative outcomes.
I have had nothing but a good service with this practice from extremely friendly and helpful drs (Dr Bacquer) reception staff an nurses.they have made me feel listened to an helped in anyway they..
Abercromby Family Practice
C. S.
Great Practice with friendly and kind staff, easy-to-use online system
Abercromby Family Practice
Andrea
Brilliant practice never had a problem getting an appointment, staff have always been friendly to me.
Abercromby Family Practice
fawaz 1.
The service here is absolutely terrible, particularly from the front desk personnel. My wife is gravely ill, and despite repeatedly attempting to schedule an appointment since early morning for five..
Abercromby Family Practice
Mon
I can’t praise this GP practice enough. The doctors are outstanding and genuinely caring, and the atmosphere is relaxed and reassuring. You always feel listened to and well looked after.
Abercromby Family Practice
Cassie W.
Unable to secure a medical consultation despite persistent attempts over 48 hours, including early morning visits. The earliest available appointment is a staggering six weeks away, and I've been..
Abercromby Family Practice
Ai AG
I have never had a problem getting an appointment in this Practice. After submitting an on-line consultation they contacted me on the day and offered me a face-to-face appointment on another day..
Abercromby Family Practice
E. M.
Can't trust these people at all. They never follow through and always make empty promises about scheduling.
Abercromby Family Practice
C. M.
Great Practice, from GPs to receptionist , they are always kind and caring. I had a problem submitting an online consultation and when I called to chase it up they helped me all way through the..
Abercromby Family Practice
A Mason
We have been using this practice for years and since we had our baby have had to visit more often than usual. The care has always been timely and appropriate, and particularly since introducing the..
Abercromby Family Practice
Denise Ratcliff