JP

Julie P. one year ago • From Google

Rating

Bad

Repeated prescription requests left unresolved

I understand that the medical team faces considerable workload pressures, however accessing their services has become increasingly challenging. My husband was prescribed medication several months ago and was assured it would be included in his ongoing prescription list. Despite multiple requests, this still hasn't been completed, and he's now had to follow up for a third time. He's also dealing with a wrist issue that was expected to improve with conservative management, but after two months the situation has actually deteriorated. When attempting to arrange an appointment to address this, he experienced repeated disconnections over a three-day period. It's frustrating to navigate what feels like significant barriers to obtaining medical consultation.

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