Clare House Surgery | Amicus Health
Emma M. 2 years ago • From Google
Bad
Repeatedly dismissed without proper investigation
I cannot recommend this surgery based on my experience. Over recent months, I have visited on several occasions and felt that my concerns were not adequately addressed each time. During appointments, I observed clinical staff using online resources to research my symptoms in front of me, and on other visits, I was sent away only to be redirected to another clinician before receiving a text message with findings that did not seem particularly significant. I have also brought my two daughters to this surgery multiple times. On one occasion, my younger daughter was unwell and had experienced notable weight loss, yet when I raised this concern, I was asked what I expected to be done about it. Following my fourth visit without satisfactory resolution, I took her to the emergency department at another hospital, where she has since received excellent care. Since registering with a different practice, I have experienced considerably more engagement and attentiveness from clinical staff in just one week than I did throughout my five years at my previous surgery. I now feel I am receiving the level of care and attention I was seeking.
The staff were exceptionally welcoming and helped put me at ease during the minor procedure, which I found particularly reassuring given my anxiety about needles. They were thoughtful enough to..
Clare House Surgery | Amicus Health
Joy N.
Excellent and efficient service. I would certainly suggest this practice to others.
Clare House Surgery | Amicus Health
John T.
The practice was straightforward to find and provided a positive experience. The team demonstrated friendliness and worked efficiently throughout the visit.
Clare House Surgery | Amicus Health
Elizabeth H.
I value the support that was provided to me.
Clare House Surgery | Amicus Health
Emma M.
I cannot recommend this surgery based on my experience. Over recent months, I have visited on several occasions and felt that my concerns were not adequately addressed each time. During..
Clare House Surgery | Amicus Health
Clare G.
Had a procedure done this morning and the experience was absolutely faultless. The staff were amazing and made me feel completely at ease throughout. Thank you for your continued great work.
Clare House Surgery | Amicus Health
Alison B.
I attended the clinic on three separate occasions following a referral for a minor procedure. The team demonstrated excellence throughout my visits. The procedure itself was well explained..
Clare House Surgery | Amicus Health
Sue H.
Transparent communication throughout the entire visit. Welcoming and professional demeanor. Demonstrated compassion with a calm and personable setting, along with valuable support and direction...
Clare House Surgery | Amicus Health
Susan H.
I attended a dermatology appointment recently and was provided with outstanding guidance, attention and assistance.
Clare House Surgery | Amicus Health
Caroline S.
I have been a patient at this practice for a considerable time and have consistently had positive experiences with all of the clinical staff. They have been excellent throughout my time here, which..
Clare House Surgery | Amicus Health
tomazmk38 t.
From beginning to end, this was an exceptional experience. Every aspect was thoroughly explained, covering both the procedure itself and the necessary aftercare instructions. The pleasant background..
Clare House Surgery | Amicus Health
Norman A.
Outstanding and streamlined service. Much appreciated.
Clare House Surgery | Amicus Health
Andy B.
Excellent experience. I would suggest this practice for your healthcare requirements.
Clare House Surgery | Amicus Health
Caitlin E.
The team demonstrated genuine compassion and helped me feel significantly improved during my visit and the overall experience.
Clare House Surgery | Amicus Health
Rob G.
Attended an appointment at the scheduled time, consistent with previous visits. The practice appears to be welcoming and well-organised.
Clare House Surgery | Amicus Health
Louise H.
I would like to express my gratitude for the exceptional care I received. The surgical procedure I underwent was performed with great skill and efficiency, resulting in a successful outcome. My..
Clare House Surgery | Amicus Health
Alexander H.
I underwent hand surgery at this clinic approximately five years ago and was very pleased with both the quality of care provided and the outcome achieved. When I required a similar procedure on the..
Clare House Surgery | Amicus Health
wendy s.
Excellent experience, both the doctor and nursing staff made me feel at ease. I was even able to choose my own music. Thank you for making the appointment so pleasant.
Clare House Surgery | Amicus Health
Paul R.
Outstanding appointment where all available choices were presented in a clear and understandable manner. Much appreciated.
Clare House Surgery | Amicus Health
Deborah M.
Always a positive experience when I attend appointments here.
Clare House Surgery | Amicus Health
Jon H.