MJ

Maria J. one year ago • From Google

Rating

Bad

Reported to icb for terrible patient care

I strongly caution against choosing Greenwich Peninsula Practice. They have been escalated to ICB! The degree of incompetence and negligence towards patient welfare is deeply disturbing. Securing an appointment is virtually impossible—whether through telephone or the Evergreen app, which consistently malfunctions despite repeated reporting. The practice claims to prioritize "critical cases" but systematically dismisses patients with ongoing health issues, demonstrating a clear abdication of their professional responsibilities. Moreover, they arbitrarily limit consultations to single issues, openly acknowledging this is financially motivated—deliberately forcing patients into prolonged treatment delays. Practice manager Ugo is perpetually unavailable and never returns communication. Similarly, Amika and Omar remain equally unresponsive. Even after personally visiting to request an open referral letter for private healthcare, our entreaties were completely disregarded. The unprofessional and inefficient conduct is absolutely scandalous. I have formally reported this practice to NHS South East London ICB for comprehensive investigation, as their operational methods should be considered fundamentally unacceptable. The manner in which they mistreat patients is unconscionable, and I emphatically warn others to avoid this GP practice before their systemic negligence potentially causes irreparable harm.

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