Star Lane Medical Centre

I had an appointment yesterday morning that I felt went poorly, so I submitted an online request to see a different clinician but received no response. I also contacted NHS24 who arranged a..

This is the finest medical practice I have attended. The front desk team are courteous and helpful, the clinical staff demonstrate genuine care and expertise, and the nursing team are exceptionally..

I have been a patient at this practice for a decade and have found the service to be quite poor. Obtaining an appointment is extremely difficult. I submitted an online request for a callback from my..

Of the GP surgeries I have attended, this one has demonstrated the greatest level of efficiency. Although you may see different clinicians on different visits, the practice maintains thorough..

I have attended multiple appointments where I perceived the clinical staff to lack empathy and attentiveness. This has been quite distressing, particularly when seeking assistance during times of..

I was very disappointed with my experience at this GP practice. A family member had been experiencing significant abdominal discomfort over an extended period, and we made multiple requests for more..

I had an appointment scheduled for early morning at this practice, but I found myself waiting outside as the facility had not yet opened. I would recommend booking appointments later in the morning..

The clinical team at this surgery are exceptional practitioners. The administrative staff demonstrate remarkable helpfulness and compassion. I have needed to reach out to the surgery more..

I contacted the practice to arrange an appointment, and the clinician directed me to the pharmacy. Subsequently, the pharmacy referred me back to the GP. I followed up with another call to the..

The service has been disappointing. My mother, who has limited English language skills, has experienced repeated last-minute appointment cancellations communicated by text message, which she is..

I went to star line GP and asked for a scan referral because I had very severe abdominal pain. The pain happens around 1–2 times a month, sometimes more often. I asked them in writing around 8..

I had a very negative experience at this medical centre. The staff seemed uncaring and disorganised, and I felt they were dismissive of patients. The approach to treatment felt inadequate, with..

The appointment booking process was quite challenging and frustrating to navigate.

I experienced an urgent medical situation that would have required a lengthy wait at other practices, but I was able to receive care within a single day at this medical centre. I was particularly..

I attended an appointment scheduled for mid-morning and was turned away due to arriving approximately ten minutes after the scheduled time. Despite my usual punctuality, I have previously..

Excellent team members and clinicians...have never experienced any difficulties with appointment scheduling or attending in-person consultations..welcoming atmosphere..consistently..

I appreciate the prompt attention given to my case.

The nursing staff member I regularly request is a dedicated and conscientious professional at this practice. I have consistently asked for her assistance with my blood tests, and she has always..

The receptionist demonstrated helpfulness and professionalism in carrying out their responsibilities.

The reception staff were unhelpful and disappointing. I requested a letter about my health matter for two weeks, and despite visiting multiple times after appointments, I was repeatedly told the..