Abbey Medical Practice

*Continuation of my mounting frustration with this medical practice and their new system.* I attempted to submit a request on Monday but was informed they had reached their operational capacity, so..

Phone lines are supposed to be available at 8am for scheduling, yet at 8:33am, I'm still hearing a recorded message telling me to call at 8am for appointments? Completely unacceptable and frustrating.

I'm puzzled by the critical comments and poor ratings surrounding this medical practice. Throughout my experience, I've only encountered praise-worthy aspects... starting with the courteous front..

Once more, I'm thoroughly impressed by the outstanding support from Margaret and her prescribing colleagues, who have come to my aid brilliantly. Sincere gratitude to the entire team for their..

I consulted a physician on December 28th, and despite initial confusion and apprehensions about the healthcare provider, the doctor and medical team promptly facilitated the necessary diagnostic..

I apologize for my previous communication; I was feeling frustrated with one of your employees at the time.

I am utterly frustrated with the subpar service and complete absence of support from this medical practice. Physicians are constantly glued to their computer screens and adamantly refuse to schedule..

Contacted the medical clinic around 3 pm this afternoon regarding an appointment for my spouse. Dr. Tobain promptly saw him, conducted a thorough examination, and provided a prescription—all..

I cannot sing this medical practice's praises enough! The reception staff are wonderfully welcoming, and the doctors and nurses are incredibly compassionate and skilled! This winter, my..

As a long-standing patient of this GP surgery, I am deeply disheartened to report that my experience over the past two years has been exceptionally poor, to the point where I felt compelled to..

The pharmacy staff demonstrate a shocking lack of professionalism. They mistakenly dispensed an incorrect prescription for my sister, even after we explicitly pointed out the medication dosage..

Just a shout out for Sarah, on Reception and Ellie (Office Manager). A thank you to Sarah for sorting out a mistake on a letter I needed for a trip to America. There was a small error and I popped..

I've been a patient at this medical practice for over a decade, and trust me, I've required substantial care due to my hearing impairment, type 1 diabetes, and total hip replacement. The medical..

I've been a patient at this medical practice since before their merger, and previously, everything ran smoothly. However, since the merger, I've encountered significant difficulties scheduling..

Completely worthless. Their service is terrible. The management shows no interest in helping. What's their purpose? Constantly preoccupied. They utterly fail to address the issue.

Terrible patient service, incredibly discourteous personnel. I strongly advise against spending any time at this medical practice - they're completely unprofessional and not worth your effort.

I recently registered with the Abbey medical practice after moving to the neighborhood. I must say, my experience has been fantastic so far. I successfully secured an appointment without much..

Consistently top-notch performance across every area of the business

The team here is incredibly supportive and consistently goes above and beyond to assist patients. They're not only welcoming but also highly professional and quick. I'm truly delighted to be..

Stopped by solely for registration purposes, and the personnel were absolutely top-notch