Hammersmith Surgery

The front desk staff displayed a complete lack of professionalism. They spent an entire hour attempting to locate my information in their system, or more accurately, proved utterly incapable of..

The elderly receptionist displays an appalling attitude and lacks basic courtesy. Their transition to online booking through 'PATCHS' is futile, as the system perpetually appears to be..

A truly abysmal general practice clinic in west London. The medical staff are incompetent, and the front desk personnel are equally awful. Scheduling an appointment is practically impossible, with..

Completely worthless - I've been left hanging for an extended period without any follow-up. My general practitioner misled me and prescribed incorrect medication, which is absolutely appalling...

Excellent medical procedure, with consistently prompt scheduling and incredibly supportive personnel.

Absolutely the most incompetent medical practice in the city. They treat patient care like a complete farce, showing zero professionalism or genuine concern for your medical well-being. Utterly..

This surgery operates exceptionally well, showcasing a high level of professionalism. The reception team is friendly, polite, and effective in their roles. All the clinicians provide quality care,..

This was the most disappointing experience with service and care I've ever encountered! I urge you to seek a different surgical option.

Misplaced my spouse's blood specimen on two separate occasions. Chaotic and potentially hazardous medical practice.

Fresh team members who are excellent, I'd absolutely endorse this place.

I find myself reluctantly penning this critique, which brings me no satisfaction, especially considering the dedicated efforts of the medical staff who sincerely strive to provide patient care...

Sparse waiting area with just a single patient. Swift intake process with brief consultation by one physician, followed by meeting with a senior doctor for my second Covid vaccination. Excellent and..

Convenient self-check-in system and an exceptional nurse. I'm truly grateful for her swift and seamless blood drawing process, which was completely stress-free. Her professionalism was outstanding.

Throughout the more than 35 years that my wife and I have been patients at this practice, we have had predominantly positive interactions with nearly all of the doctors here. While there have been..

The medical professionals are competent, but the front desk staff are incredibly discourteous and display a complete lack of empathy towards patients. It frequently takes up to a week or longer to..

I attended an ECG appointment this morning and was finished within just 20 minutes. The practice operates with remarkable efficiency.

I can confidently give this surgery a five-star rating, but that doesn't fully capture my experience. The receptionist, Dina, along with Dr. Ruprai, were exceptionally welcoming and professional. I..

The front desk staff display a very unfriendly and uncooperative attitude.

The customer service was extremely disappointing, lacking assistance during both the booking process and when managing scheduled referral appointments. Overall, my experience with the receptionist..

I was unable to meet with a doctor in person because my appointment was cancelled, which left me feeling quite let down. To make matters worse, the reception staff displayed a lack of..