The Doctors House
Nadia A. one year ago • From Google
Bad
Ridiculous wait for basic prescription help
Nothing new that when you schedule an advance appointment, they have zero availability for at least 8 weeks, and calling the emergency line for same-day slots leaves you holding for an hour with no results. But today was an absolutely appalling and revolting encounter I utilized econsult for a recurring prescription and received a text instructing me to book an appointment When I called, I clarified that the medication wasn't on her repeat list despite being regularly prescribed The receptionist stated she would verify with the medical team I naively assumed an actual doctor 🤣. After 10 minutes on hold, she returned saying the medical team required me to book an appointment I questioned which doctor had made this determination, and upon pressing her, she revealed that another receptionist named Maryam constitutes the "medical team"! 🤣 Seriously, when did receptionists start making medical decisions! Apparently no medical degree is needed - just become a receptionist Seriously, get this practice sorted out!!!!!
Fantastic experience! Out of the blue, I received a call from Leslie at the reception, who inquired if I'd be interested in getting my second COVID vaccination the following day. I gladly accepted,..
The Doctors House
Rief R.
I submitted my registration and my son's in August, with the staff member stapling the forms together and assuring me that once I was registered, my son would be too. A few weeks later, when..
The Doctors House
hemlata J.
Terrible phone signal. My mobile functions perfectly for all other calls, but when attempting to contact this medical practice, the connection is consistently poor. To make matters more frustrating,..
The Doctors House
Priya P.
This medical clinic is bustling and well-regarded. The physicians I've encountered here are truly outstanding. Dr. Wajud and Dr. Shahid demonstrate exceptional care, carefully listening to my..
The Doctors House
Blaise 1.
Scheduling an appointment here is like trying to solve a Rubik's cube blindfolded - completely frustrating and seemingly unattainable.
The Doctors House
Noorali B.
Every time I attempt to reach out, I'm guaranteed to spend at least half an hour to 40 minutes on hold just to get a simple query addressed. Even when you physically arrive at the location, you're..
The Doctors House
Khaled H.
I'd give zero stars if possible—their behavior is utterly repulsive. The receptionists act like they're entitled to the entire establishment, and I sincerely hope someone takes notice and addresses..
The Doctors House
Aadam K.
This establishment can be summed up in a single word: awful. Absolutely dreadful experience from start to finish.
The Doctors House
Meri G.
I'm utterly frustrated with their incredibly unprofessional and disrespectful front desk personnel. They consistently place calls on hold and after the scheduled appointment window closes, they..
The Doctors House
Sharmine S.
Personnel consistently fail to answer incoming phone calls
The Doctors House
Kelly W.
The emergency appointment system is absolutely absurd and unacceptable. It's unbelievable that patients are forced to endure standing outdoors in freezing, wet conditions starting at 7am just to..
The Doctors House
Nadia A.
Nothing new that when you schedule an advance appointment, they have zero availability for at least 8 weeks, and calling the emergency line for same-day slots leaves you holding for an hour with no..
The Doctors House
Ruhul A.
If you want to witness pure incompetence, look no further than this medical practice. The front desk staff are astonishingly discourteous and possess a collective intelligence rivaling that of a..
The Doctors House
roma a.
I recently changed my healthcare provider and deeply regret this decision. I'm utterly stunned and emotionally distressed by their service. I desperately wish I could return to my former doctor, but..
The Doctors House
Jumur J.
Absolutely terrible front desk staff - discriminatory, disrespectful, and completely useless. Getting an appointment is nearly impossible due to constant overbooking. This medical practice..
The Doctors House
Rabeya K.
How can this medical practice continue operating with such abysmal feedback? I am utterly astounded. Their incompetence resulted in postponements of both my parents' funerals, spanning 1.5 years..
The Doctors House
Tanjim A.
The elderly staff member at the reception was discourteous, and I was anticipating a booster card. Other general practitioners had been providing these, but she adamantly declined to issue them to..
The Doctors House
Md M.
Reluctantly writing this review, as the service was incredibly subpar. The professionalism was entirely lacking. Despite not being the surgical patient, I had scheduled a flu shot via the NHS..
The Doctors House
Zoey E.
The scheduling here is consistently behind. I arrived early for my appointment, yet still endured a frustratingly long wait of almost sixty minutes before being called back.
The Doctors House
Titilayo D.
I haven't visited this medical practice, but since it's described as a doctor's house surgery, it seems like it must be of high quality.
The Doctors House
Peter Y.