Brampton Medical Practice

Attempting to secure an appointment proves extremely difficult, as the only option offered is to call first thing in the morning, only to be informed that no slots are available that day. Contacting..

The appointment ran on schedule today.

Outstanding healthcare facility; comprehensive and ........... absolutely wonderful.

Had another disappointing experience today, and I'm frustrated with the service once again. Unfortunately, this has been the worst practice I've been registered with.

It would be greatly appreciated if telephone lines were answered more promptly. I spent a considerable amount of time waiting on hold before being informed of my position in the queue.

I have once again benefited from swift and effective care provided by the practice staff. I am grateful for this.

I would suggest this practice to others.

The waiting times have become quite concerning, with face-to-face appointments taking three weeks to arrange. It feels frustrating that speaking with a clinical professional requires an appointment..

It has been extremely difficult to obtain an appointment, particularly when the matter felt urgent. I was advised to attend accident and emergency for a sick note, but was subsequently redirected..

The online appointment system is difficult to access and could be improved.

Excellent experience. The practice consistently offers prompt appointment availability, demonstrates coordinated care approaches, and maintains high professional standards throughout.

I find the entire team to be approachable and considerate. I've been fortunate in that securing an appointment hasn't presented difficulties, as I'm content to be seen by whichever clinician is..

My time with this practice has involved repeatedly attempting to book appointments, only to be informed after extended periods on hold that none are available, followed by referrals to NHS 111. On a..

I waited for a telephone consultation to be arranged, but it did not materialise. The reception staff indicated that the clinical team had reviewed the message flagged on the system as requiring..

I have been experiencing discomfort for quite some time and attended an appointment with the practice physiotherapist today. The clinician was excellent - engaging, compassionate, and highly skilled..

The pharmacy service here requires significant improvement, as prescriptions are frequently not ready within expected timeframes. Some members of the reception team could benefit from enhanced..

I called to book an appointment and found myself quite far down the queue, but the practice offered a callback service which I selected. I received a call back within a quarter of an hour, which..

As you would expect from a medical practice, it fulfils its core function well. There is a good range of clinicians available, and patients have the option to request a specific practitioner if..

The practice always seems to have a full schedule, though the team demonstrates genuine care for patients. While there are occasional lapses in efficiency, it's understandable given the demanding..

I have had a very disappointing experience trying to access appointments at this practice. I would genuinely like to understand how others manage to secure an appointment within a reasonable..