Riverside Medical Centre

Absolutely terrible service, the most unprofessional setup I've encountered. Their scheduling system is completely dysfunctional, and it's impossible to book a time slot. I was unable to attend..

I wholeheartedly endorse this medical procedure and find myself puzzled by the abundance of critical feedback. The implementation of PATCHES has significantly streamlined communication with..

The female staff handling phone calls display an unpleasant and offensive demeanor. I strongly advise against engaging with this service. I urge others to document and report the inappropriate..

I've been a loyal patient at Riverside Medical centre for quite some time, and I can confidently say that the staff - from receptionists to nurses and doctors - have consistently provided top-notch..

Wasted nearly half an hour on hold trying to get a tablet support call resolved. Ended up being fourth in line and got absolutely nowhere. The background music was unbearably irritating - they might..

I've been coming to this medical practice for nearly two decades, with my children also receiving ongoing treatment. The reception team is exceptional - they're consistently helpful and endure..

Complete disaster attempting to reach this medical practice. When you call, you're number 37 in line, and their website email simply returns undelivered... extremely subpar service.

I attempted to contact the office today regarding a letter, and the experience was incredibly frustrating. My initial call went nowhere - the phone simply rang endlessly until I gave up after 13..

Absolutely the most frustrating registration process I've encountered. Waiting a whole year just to get an appointment? Unbelievable.

Getting an appointment here is a daily gamble requiring constant phone calls with minimal chance of success. This morning, I rang at 8:40 and was immediately informed that all slots were already..

Escaping this medical practice was absolutely liberating. Scheduling an appointment has been a nightmare, both pre- and post-pandemic. On the rare occasion you manage to secure a slot, the staff are..

Scheduling with this medical practice has become increasingly challenging since the pandemic. They seem to have deprioritized patient care, with a dismissive approach to booking appointments. When..

From 8am-9am: Phone wait times exceed an hour with no clarity on queue status or estimated wait duration. Appointment scheduling calls appear limited to 8am to 10:30am window. By 9am: Attempted..

Visited this place nearly three decades ago, was directed there by my employer. The waiting area was incredibly chaotic and ear-splittingly loud. I haven't returned since and have absolutely no..

I vehemently take issue with some of these comments, as they absolutely do not align with my personal experience. Two years ago, I consulted Doctor Backhouse and found her to be exceptional,..

Attempted to schedule a consultation early today, called at 8:00 AM, received a message about being 12th in line. By 8:11, I was informed all slots were taken and directed to Pontefract Drop In..

Over the last twelve months, I've experienced fragmented medication refills, poor interdepartmental and physician communication, unaddressed urgent requests, and consistent difficulty reaching..

I've been attempting to contact the surgery since 1:30 PM, and now it's 2:24 PM. The facility is shut down for staff training, contrary to Google's information, and won't reopen until 6:00 PM.

I've encountered a range of experiences at this medical practice, but following my latest consultations with the staff, I'm now assured that I selected the right clinic. I've interacted with two..

You call first thing in the morning at 8:00am and immediately find yourself stuck in a queue with roughly 30 other callers. After waiting for approximately half an hour to speak with someone, you're..