Riverside Surgery

I cannot express enough gratitude towards Riverside surgery. Their receptionist staff consistently offer exceptional assistance whenever I reach out, and I've consistently received a same-day..

The front desk staff display an incredibly dismissive and condescending attitude, completely lacking any semblance of compassion for patients. Scheduling an appointment becomes an arduous challenge,..

The medical professionals here deserve high praise for their attentive and compassionate approach to patient care. Sadly, the front desk staff could significantly benefit from comprehensive customer..

I have absolutely nothing negative to say about this medical practice. Whenever I require a prescription renewal, it's effortlessly handled via email and promptly sent directly to my..

Recently became a patient at this medical practice, and I must say, their approach to scheduling appointments is incredibly frustrating. Whenever I attempt to contact them, they seem to conjure up..

A medical procedure that effectively silences their diagnostic communication pathway.

What a remarkable surgical experience. The wonderful medical staff, administrative personnel, and particularly the compassionate administrative coordinator demonstrate genuine care, attentiveness,..

Dr. Zoe Rogers displayed an incredibly dismissive and condescending attitude, completely failing to provide any meaningful assistance when my seriously unwell father sought medical care. The front..

Ever since they replaced the previous receptionist, my experience with calling the doctor's office has completely transformed. Now, the staff is incredibly welcoming and compassionate, which means..

This medical practice is absolutely appalling. The receptionists tarnish the experience, though a few are commendable, and the medical doctors are genuinely understanding and exceptional. During my..

After escalating my concern to the customer service manager, the problem was ultimately resolved

Getting a repeat prescription from this place is an absolute headache. Even when you desperately need emergency medication, the process is never straightforward. They're constantly understaffed with..

The doctors are wonderful, but the reception staff could use some improvement in their communication skills. They seem eager to rush through calls without truly hearing or comprehending patients'..

Residents of High Wycombe registered with this medical practice, beware if you fall ill or experience pain... Securing an appointment is an absolute nightmare, and when you finally get one, it's..

I transitioned to this medical practice around 8 years back, having been loyal to my previous healthcare providers for over two decades. I harbored initial reservations about switching to this..

incredible medical professionals, yet the front desk staff are incredibly impatient, always seeming eager to cut conversations short when patients are trying to describe their health concerns. it's..

Unhelpful employees who interrupt constantly, speak down to customers, and display an arrogant attitude that makes communication impossible.

I've enrolled my family at this medical practice, and the entire team has been absolutely fantastic. All staff members have demonstrated exceptional helpfulness and have extended a warm welcome...

Edit: The website's interface has been updated to inform patients about the necessity of bringing a printed form, and they now provide online registration, which seems like a convenient improvement...

The employees here are incredibly unpleasant. After checking other customer feedback, I can confirm the complaints about their poor attitude are accurate.