Riverside Surgery

Scheduling an appointment here is incredibly frustrating. Their digital platform is completely unreliable, and when I attempt to call for assistance, the staff repeatedly suggest using the same..

Scheduling difficulties have escalated due to demographic shifts, and those who support open borders can now witness the consequences! Congratulations! The service is completely ineffective, with..

Absolutely appalling medical practice with zero customer service! The front desk staff consistently display a terrible attitude. I attempted to schedule an urgent consultation and was forced to book..

Getting through to a live person here is practically impossible - you've got better odds of hitting the jackpot than actually reaching customer support.

Been attempting to reach the clinic about my blood test results since around 8am, and it's already 3pm with no response. I'm genuinely concerned, especially if my son might require a medical..

Without a doubt, this is the most incompetent GP practice I've ever encountered. I've been suffering from persistent aches and pains since July. After receiving absolutely no diagnostic support..

Signed up back in October 2022 and was given a reference number. Now it's February 2023, and I'm still waiting without any progress on finding a GP or hearing back about my application. Seems like..

Dr. Padiyar stands out as the sole professional in this entire medical practice. Every other staff member, including long-standing receptionists, represents the epitome of unprofessional and..

Utilized the initial app to obtain a medical certificate for financial purposes, but a week later, upon contacting them, I was informed they had no record. What's the purpose of such an application?..

Where do I begin? If I could award less than a star, I absolutely would. My partner has been suffering intensely for a fortnight. She underwent a blood test two weeks back but remains without any..

This medical practice is absolutely terrible. Patients endure endless waiting periods just to receive any information. The front desk staff desperately requires professional development. Dr. Bahdra..

Absolutely dreadful medical practice. Securing an appointment is impossible, the staff display an appalling level of arrogance, demonstrate zero customer care, and create a thoroughly unwelcoming..

Absolutely deserving of a zero-star rating if such a thing were possible. UTTERLY DISASTROUS.

The staff here, particularly Kay at the front desk, display an appalling lack of professionalism and courtesy. It's unacceptable that she arbitrarily decides who can and cannot schedule an..

Debbie, the receptionist at Riverside surgery, is consistently incredibly accommodating. No task seems too challenging for her, and she maintains a warm, courteous demeanor at all times.

Staff at the front desk was incredibly unhelpful. When I shared my concerns, she showed zero interest in assisting me.

Complete waste of time, steer clear, you'd be more productive waiting in the emergency room for half a day

Arranging a phone consultation proves frustrating, particularly for those with jobs. They attempt contact at the most inconvenient moment and then dispatch a message telling you to ring the medical..

The establishment is completely inadequate, with staff displaying appalling customer service. I've been stuck in a frustrating limbo for more than six weeks trying to obtain a medical certificate,..

Utterly revolting how this medical practice is completely unreachable, with calls going unanswered endlessly. As a pregnant woman experiencing persistent health issues, my sole desire is to consult..