CR

Caroline R. one year ago • From Google

Rating

Bad

Robotic phone system drives me crazy

The phone system is absolutely dreadful. The updated automated response now features a robotic male voice that seems intentionally designed to be as cold and uninviting as humanly possible. Moreover, they provide zero indication of your position in the queue, forcing you to remain tethered to the phone while enduring an incredibly unpleasant, anxiety-inducing background soundtrack. The entire interaction is profoundly unsettling. Staff at the reception vary in demeanor, occasionally appearing irritable, though I recognize that their work environment is likely challenging.

Other reviews for Orchard Medical Practice