FI

Farah I. one year ago • From Google

Rating

Bad

Rotator cuff injury missed for months

This experience was absolutely abysmal, deserving less than zero stars. Completely not recommended. I've consulted my general practitioner four separate times regarding persistent left arm discomfort. Initially, an x-ray was requested but erroneously for the incorrect side, causing the referral to be rejected. During the second visit, I received a blood test and pain medication. The third appointment finally saw an x-ray request for the correct area. The fourth consultation introduced a self-referral physiotherapy scheme with Ascenti. Upon attending physiotherapy, they were unable to diagnose the pain's origin. I've endured this discomfort for eight continuous months. As a healthcare professional, I ultimately self-referred to occupational health, which prompted a physiotherapy referral. Immediately following my consultation, I was diagnosed with a rotator cuff injury, with comprehensive observations conducted. The GP's handling was utterly disgraceful, repeatedly dismissing my concerns with a casual "you must've pulled a muscle" comment. The physiotherapist was genuinely astonished that the GP had allowed this condition to persist untreated for eight months.

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