Horizon Healthcare

Scheduled appointment through the app 25 days prior, I phoned to verify my spot on the call list, and the receptionist confirmed. Spent an entire day waiting, but no call came through. As a..

I've had firsthand experience with Horizon Healthcare through my mother, and it's truly an exceptional medical practice. Scheduling appointments is incredibly smooth, and the entire team radiates..

This reception is absolutely terrible, with staff displaying a shocking lack of professionalism and basic courtesy. Yogita, in particular, demonstrates a complete inability to communicate..

Scheduled a pediatric check-up for my infant, and we've been waiting since 5:20 PM, still not seen by 5:22 PM. The staff explained a medical emergency caused a 20-minute delay. Why not communicate..

Arguably the most poorly managed medical practice in the United Kingdom! Even after relocating from Halsbury Street to Stoughton Drive North, their appointment scheduling remains an absolute..

Shockingly Disrespectful and Completely Unprofessional Patient Interaction The Front Desk Staff demonstrates a terrible attitude and seems entirely disinterested in performing their job duties. If..

Dr. Ahmed Girach is an absolutely terrible healthcare provider. Despite my back injury, his sole recommendation was prescribing weight loss injections. His demeanor was incredibly disrespectful and..

Absolutely terrible customer service!!!!

I consider myself incredibly lucky to have joined this medical practice. The team is exceptionally welcoming and easy to interact with. My primary care physician, Dr Hina Trivedi, is outstanding...

They claim the physician was supposed to contact me, but that never happened. This holiday season has completely disrupted their scheduling process. I've been without my essential medication for a..

I cannot express enough appreciation for Horizon Healthcare. Their unwavering support has been exceptional. The general practitioners are consistently kind and attentive, always lending a..

Heartfelt gratitude to the incredible team at this medical practice. Without their exceptional support, my uncle's situation would be far more challenging. Their level of assistance goes above and..

I visited this medical practice in January and March to receive my COVID vaccinations. Throughout my appointments, the staff demonstrated professionalism and politeness, treating me with genuine..

Pristine and elegant session. HCA demonstrated exceptional communication and incredibly swift replies. I felt thoroughly cared for and appreciated. Many thanks.

Honestly, the most problematic aspect of Horizon Healthcare is their front desk staff. The receptionist demonstrates an unacceptable level of rudeness and unprofessional behavior when interacting..

Extremely slow service with staff showing zero consideration for customers' time and patience.

You're instructed to call at 8am, only to discover over 20 people are already waiting in line. When you finally connect, the receptionist Andy abruptly hangs up. I called precisely two seconds past..

Received physiotherapy treatment from Gaffa, and I'm thoroughly impressed. Absolutely deserves a perfect rating - he's exceptional. I wholeheartedly endorse his services.

Absolutely terrible medical procedure, the medical staff display zero compassion or professionalism. Their interpersonal skills are completely unacceptable. I would prefer to avoid treatment..

I'm reluctantly awarding this Healthcare center two stars, solely due to Dr. Farzana Ali and Dr. Carlos. Without them, this rating would plummet to zero. A zero-star rating is warranted because of..