Manor Park Medical Practice
Manjeet S. 3 years ago • From Google
Bad
Rude anp ignored my walking stick
I'm extremely dissatisfied with the service quality at Parker drive medical centre. My visit was simply to obtain a comprehensive medical assessment for an internal muscle injury and secure a sick note. The A&E doctor I previously consulted strongly recommended a GP review to definitively determine my expected recovery period, suggesting I would be off work for 4-6 weeks. The Advanced Nurse Practitioner (ANP) displayed shocking unprofessionalism. She watched me struggle with a heavy door while I was clearly using a walking stick due to my injury's severity. Her demeanor was completely disrespectful, avoiding eye contact and fixating on my mask compliance. She interrogated me rudely, asking "what's wrong with you?" with zero compassion and an unacceptable attitude. Her disinterest was evident by her failure to review the referral notes from the Royal Infirmary. The ANP abruptly demanded I recount the A&E doctor's discussion. Upon hearing about my injury and recommended sick leave, she arbitrarily contradicted the A&E doctor's assessment, insisting I call the surgery weekly to report my condition - a decision made without conducting any examination. When I requested a sickness note, she claimed she would send it via text and refused to provide a hard copy. Unsurprisingly, no sickness note was received. This experience was utterly disgraceful, and no patient should endure such treatment. I was forced to reschedule another appointment, which was incredibly inconvenient given my physical state. The Advance Nurse Practitioner fundamentally violated NHS CORE VALUES: Working together for patients, Respect and dignity Commitment to quality of care, Compassion Improving lives and Everyone counts. Fortunately, I did manage to discuss the incident with the practice manager, who listened attentively. Who knows how many other patients have suffered similar mistreatment? Someone needed to hold this individual accountable and expose their unprofessional conduct.
This establishment deserves zero stars at best. It's a decrepit and foul-smelling environment that's completely unbearable. The presence of vomit near the entrance and the incredibly discourteous..
Manor Park Medical Practice
Gemma S.
Steer clear of this utterly incompetent medical facility! The physicians constantly provide conflicting information and fail to document details accurately, resulting in cancelled consultations!! As..
Manor Park Medical Practice
debra m.
I am utterly dismayed by this organization's approach, as securing an appointment seems virtually unattainable. Even arranging a simple telephone consultation appears to be an insurmountable..
Manor Park Medical Practice
Ayaz a.
Scheduling through their phone system is completely ineffective and frustrating. The current appointment method is broken and they desperately need to develop a more user-friendly solution that..
Manor Park Medical Practice
Della B.
Impossible to schedule a consultation for the next fortnight or beyond. Absolutely unacceptable.
Manor Park Medical Practice
Victoria V.
Total confusion with the name change from Parker Drive Surgery to Manor Park. Patients are left bewildered when trying to figure out their appointment location, especially since it's actually at a..
Manor Park Medical Practice
J P.
Terrible customer service - persistent issues with repeat prescription medication, staff take more than a week to process hospital-mandated medication requests, inaccurate information recorded on..
Manor Park Medical Practice
Karolina G.
I rang them precisely at 8:00 am, yet no response. They're incredibly swamped. Visiting in person is utterly futile, as no one seems willing to assist. I've been waiting over a year for my..
Manor Park Medical Practice
Jigna D.
Getting a consultation at this medical practice is nearly impossible. Regardless of the severity of your health issue, they consistently redirect patients to the Oadby hub, which is inconveniently..
Manor Park Medical Practice
David R.
Terrible service, they never pick up the phone.
Manor Park Medical Practice
pirro b.
just a single star since zero isn't an option. Completely frustrated with their personnel. At 8:12 PM they claim to be at full capacity.
Manor Park Medical Practice
Anonymouse
The receptionist Rita was very to my wife ( didn’t let her speak). Also she thinks she’s a doctor but she’s just a receptionist. I was asked 2 weeks ago to do a H pylori test. The results came back..
Manor Park Medical Practice
Bammy J.
This establishment is beyond terrible. Attempt to schedule an appointment, endure a lengthy phone queue for an hour or more, only to be told no slots are available and to call back at 8am the next..
Manor Park Medical Practice
Norbert R.
The most terrible general practice medical center I've encountered - it's genuinely appalling.
Manor Park Medical Practice
Manoj L.
Manor Medical Centre is an absolute nightmare and quite possibly the worst healthcare provider in the entire United Kingdom. Their service is so abysmal that I can't comprehend how they continue to..
Manor Park Medical Practice
Ryan T.
This medical practice and healthcare system is an absolute farce. The receptionist is incredibly discourteous and seems to believe they have medical expertise. I attempted to schedule an appointment..
Manor Park Medical Practice
Simona S.
Extremely pleasant and welcoming front desk staff member.
Manor Park Medical Practice
Michelle B.
Extremely dissatisfied with Parker Drive due to its transformation into a COVID-19 center, forcing patients to travel to the Manor location on Melton Road. I've been persistently trying to access my..
Manor Park Medical Practice
traffic b.
If you have knowledge of potential health issues that might arise in the next 10 months, it's advisable to schedule a medical consultation as soon as possible to ensure timely treatment.
Manor Park Medical Practice
Emma G.
When attempting to schedule a medication review for my nearly 86-year-old mother with dementia, I booked the ground floor room at Park Drive, noting her disability and inability to use stairs. Upon..
Manor Park Medical Practice
Kamil M.