DM

Dr M. 9 months ago • From Google

Rating

Bad

Rude Deputy Manager Exposed My Personal Details

Undoubtedly the most disappointing medical practice I've encountered - the deputy manager was incredibly discourteous, forcing me to disclose sensitive medical information in the public reception area and blocking my access to the doctor. It's unfortunate because the remaining staff were consistently courteous and the nursing team was outstanding. This wasn't a one-off occurrence, as my partner similarly experienced being compelled to discuss confidential health matters in the reception's open space via telephone, with another medical service refusing to provide a private consultation room. I strongly recommend steering clear of this practice if maintaining personal privacy and receiving patient-centered care are important to you, as they demonstrably show little concern for patient dignity and confidentiality.

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