Gillan House Surgery
Elena O. 2 years ago • From Google
Bad
Rude doctor and dismissive receptionist
Steer clear!!! If zero stars were an option, I'd choose it. My husband has been on a specific medication for 13 years, trying numerous treatments before finding this one that works. Recently, due to increased fatigue and stress, the medication's effectiveness has diminished. We contacted his GP practice to discuss dosage adjustment, a standard approach for his condition. Since he hadn't recently seen specialists, we went through the referral process. Dr. Karthi communicated with the hospital about interim management. This hospital, which has never treated my husband, suggested a new medicine with triple the original dosage. We expressed concerns about this high-dose medication and requested to continue his previous prescription. Dr. Karthi refused and dramatically presented the hospital's response, demanding I read it immediately - as if I were incapable of understanding. His condescending attitude suggested he assumed we were unintelligent because English isn't our first language. We've lived here seven years, consistently paying taxes and NHS contributions! Frustrated by his unhelpfulness, I scheduled an appointment with another doctor to potentially reinstate the original medication. She promised to email the hospital and follow up. Today, when I called to check progress, the receptionist falsely accused me of repeatedly requesting medicine changes and was entirely unprofessional. I've always been respectful and followed instructions precisely. This experience is unacceptable. We're absolutely leaving this practice! Their incompetence has forced us to waste countless hours navigating their bureaucracy. My advice: save yourself the hassle and find a more competent medical provider!
This medical practice is an absolute disaster that deserves to be closed down. After undergoing keyhole appendix surgery, I was instructed to follow up with my GP within two weeks. I endured a..
Gillan House Surgery
Juliette P.
Truly exceptional medical care. This general practice makes me feel incredibly valued and supported, surpassing any healthcare provider I've encountered before.
Gillan House Surgery
sahil s.
This medical practice is utterly unacceptable. Throughout my 4-year association with them, I've contacted them once, and the reception staff were completely unprofessional. They were yelling at me..
Gillan House Surgery
jean g.
Dr. TF, you are truly exceptional. I deeply appreciate your comforting support and compassionate guidance.
Gillan House Surgery
Audrey W.
The medical professionals at this practice have been excellent, but I'm deeply concerned about a recent interaction with the front desk staff. When seeking an appointment for my infant, the..
Gillan House Surgery
Evangelia P.
Dr. Abirame Sambasivan has been absolutely exceptional in managing my health concerns. Her professionalism is matched by her consistently kind and supportive demeanor. I am truly grateful for her..
Gillan House Surgery
Aslihan A.
This GP practice is absolutely terrible, forcing me to give a rock-bottom 1-star rating just to express my frustration. The front desk staff are completely unhelpful and incompetent. After my..
Gillan House Surgery
Sonia A.
Dr Abi is an exceptional healthcare provider. Her approach is incredibly compassionate, consistently creating a sense of ease for me. When I was struggling with severe depression three years ago,..
Gillan House Surgery
Bibian G.
Typically, my interactions with this place have been satisfactory. However, today, after enduring a lengthy phone wait, the receptionist seemed to have difficulty hearing me. As I attempted to..
Gillan House Surgery
Mine K.
During my initial in-person appointment with Dr. Abi, I was thoroughly disappointed by her lackluster interpersonal approach and complete absence of professional empathy. I sincerely hope this..
Gillan House Surgery
Radostina D.
Absolute rock bottom in terms of quality and experience. Complete disappointment.
Gillan House Surgery
Mariela G.
This is absolutely unacceptable. This morning I phoned at 8 AM, and I was left hanging on the line for 90 minutes, only to be told, "Sorry, call back tomorrow at 8." I'm desperately trying to..
Gillan House Surgery
soulla M.
This medical practice is absolutely top-notch! Dr. Fenn and Dr. Karthi have been incredible for my entire family, and we've been loyal patients here for a considerable time. We wouldn't dream of..
Gillan House Surgery
O O.
Dr. Karthikesalingam, the primary physician at this clinic, deliberately altered my medical documentation following my formal complaint. I am determined to ensure his medical career comes to an end.
Gillan House Surgery
Aleksandrs Ņ.
I absolutely cannot speak highly enough about this surgical practice. The entire staff consistently demonstrates exceptional care, courtesy, and professionalism. Dr. Musammat stands out as..
Gillan House Surgery
AgMag R.
I've long sought an alternative medical practice, but local options are equally problematic. The healthcare providers, particularly Dr Fenn and Dr Aziz, are exceptional - compassionate and genuinely..
Gillan House Surgery
Adilah M.
Transferred medical procedures and thoroughly satisfied with the care. Front desk personnel make every effort to accommodate urgent same-day consultations. The physicians demonstrate extensive..
Gillan House Surgery
elena o.
Steer clear!!! If zero stars were an option, I'd choose it. My husband has been on a specific medication for 13 years, trying numerous treatments before finding this one that works. Recently, due to..
Gillan House Surgery
Sasha P.
I've been a long-time patient at this medical practice, and the entire team consistently demonstrates exceptional compassion and thoughtfulness. They frequently extend themselves to accommodate my..
Gillan House Surgery
Mamun A.
These folks are stuck in prehistoric times when it comes to communication. Absolutely zero interaction. I've been on ongoing medication for ten years. Rather than reaching out via message or phone,..
Gillan House Surgery
Los 2.