Highwoods Surgery

I've been a patient at this medical practice for 12 years and previously received excellent care. However, I'm now deeply frustrated by their recent treatment. I desperately need to consult my GP..

This medical office tends to be quite hectic, so be prepared for potential wait times and a bustling environment.

The employees are incredibly welcoming, and they've implemented improvements to their phone setup that have been really beneficial. Typically, scheduling an appointment is quite convenient when you..

Visited the medical practice this morning and was greeted by incredibly welcoming and supportive front desk staff. Their kindness and assistance made my experience truly pleasant. Much appreciation..

For the past four months, I've been continuously pursuing my online prescription orders that never get processed and sent to Tesco's. Given my demanding work schedule and significant mental health..

I misplaced my phone and approached the surgery, explaining that until I could afford a replacement, I wanted to use my partner's number. After a pause, they agreed. However, unbeknownst to me, they..

The media constantly highlights negative stories about doctors and medical practices. While booking an appointment has indeed become increasingly challenging, this is typically due to governmental..

Utterly disastrous medical procedure. Attempting to secure a consultation requires endlessly redialing, and even if you miraculously get through, the call disconnects while waiting, leaving you..

The staff went above and beyond with their kindness and support!

No one picks up the phone, and the reception staff are absolutely terrible

Consistently unable to establish contact, and their operational methods are subpar without elaborating further.

I've been a patient of Dr. Kumar for over a quarter-century, and I wouldn't consider switching primary care physicians for any reason. Throughout the years, he has consistently been an excellent..

The personnel at this facility are fantastic, and I've yet to encounter any negative interactions. Their demeanor is consistently cordial and considerate, both during in-person visits and telephone..

Over the recent months, dealing with a significant health issue has brought me to this medical practice frequently, and I must commend the front desk team. Their demeanor is consistently warm and..

I am completely exasperated with the Highwoods medical practice in Colchester. Their lack of compassion is astounding, regardless of how critical your health concerns are. They simply instruct..

The medical practice is a complete nightmare when it comes to booking appointments. Attempting to schedule a slot is an exercise in futility - you'll spend hours from early morning repeatedly..

As a bat care volunteer, I desperately needed a rabies vaccine. The process was incredibly frustrating - I had to make multiple calls since the nurse was never available, which was challenging given..

The medical professionals—doctors and nurses—are truly outstanding. However, the front desk staff come across as discourteous and overstepping their boundaries by inquiring about patient symptoms...

Where do I even begin? Consistently refusing service to infants under one year old. Completely uninterested. The receptionists are downright unpleasant - and I don't make that statement casually...

Negative reviews tend to dominate online platforms, but I must counter that with my personal experience. I've been a patient at this practice for approximately 25 years without any significant..